M
malasuerte
As you said, you can't create your own interpretation, but you did.
Work instructions are not mentioned in ISO 9001:2015. Not in 8.5.1 or anywhere else.
Work instructions were part of ISO 9001:2008/2000 in 7.5.1 b, but that standard is obsolete!
ISO 9001:2008 7.5.1 b "the availability of work instructions, as necessary"
I repeat, work instructions are not included in ISO 9001:2015. The nonconformances written for that are bogus! Or at least unless the organizations own documents require them.
I agree with you.
I don't think I made an "interpretation" but rather an assumption. I wrote, "as stated, it is a valid NC". I assumed, if you had a work instruction (put all that effort into writing it and training to it), that it would be something required by the organization and people need access to them. And since they didn't have access, it is a NC. Just B&W was my thought process.
I will admit, I am a bit skewed, because we also have IATF to deal with and the specific requirement is in that standard.
Nonetheless, if not needed, then there is no issue.