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ISO 9001:2015 Draft - Status

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Sidney Vianna

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#64
People interested in watching the webinar on-demand and/or dowloading a copy of the webinar slides, you can access the material, after providing a little information via this link.

Please note that around minute 24 of the webinar, we had a 3.5 minutes technical difficulty when we lost connection to Dr. Croft. The presentation restarts around minute 27.

 
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Peter Fraser

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#65
Sidney

Many thanks for making the webinar available. Some observations:

i) the underlying approach is still flawed: ""Those who wish to have a single management system" implies that an organisation might have anything other than a single management system. An organisation's management system is how it achieves its objectives. How it manages quality (or health and safety, or any other aspect of its operations) is merely an assessment of those elements of how it operates that impact on the quality of its product, or the health and safety of its staff, or the security of its information etc.

At least Nigel dismissed the concept of an "integrated management system".

ii) also flawed is the continual reference to PDCA - what is missing is the Assessment stage which must precede Planning.

iii) "Effective process management" was rightly stressed, but the proposed standard does not seem fully to recognise what this means!

iv) "risk and opportunities" - so the "new" definition of risk has already been abandoned? Good!

v) why was there ever a requirement for a "quality manual"?

vi) 4.1: why state "external and internal" issues -"issues" would do.

vii) the implication that there are different (additional) processes needed for a QMS, or an EMS, or a H&SMS, implies that ISO do not see "the management system" as the fundamental starting point for any assessment.

viii) other concepts that still need to be sorted out include "internal customer" (this just confuses all other references to "customer" in the standard), "outputs" and "outcomes" (key elements of process management), "Figure 1" of the 2008 standard (trivial and flawed), "transformations" (production line thinking that misses the essentials of a process), "boundaries for the QMS"...

A useful presentation - but worrying!
ADMINISTRATOR NOTE: Please discuss the content of this post in this thread: Problems and Deficiencies with the ISO 9001:2015 Draft

Also consider: What should be changed in the ISO 9001:2015 Standard?

Thanks!
 

Paul Simpson

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#70
The following might be interesting as the scope of the document:
The Scope of the TS shall be:

This Technical Specification gives guidelines for the application of ISO 9001:2015

It does not add to, or otherwise change, the requirements of ISO 9001:2015. In the case of conflicting interpretations of ISO 9001:2015 on the one hand, and this Technical Specification on the other, the interpretation of the text in ISO 9001:2015 takes precedence.

The use of ?should? in this Technical Specification does not weaken the requirements expressed as ?shall? in ISO 9001:2015.

This Technical Specification gives guidance for the following users:
a) suppliers involved in the application of ISO 9001;
b) customers and third parties.

While the guidelines in this Technical Specification are generally intended to be generic and applicable to all organizations, it does include examples of the application of ISO 9001 to specific types of organization (e.g. small and medium enterprises) as well as to those involved with specific types of outputs (e.g. services or software)
 
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