Hello,
Long-time lurker, first-time poster. I'm planning our repair company's annual internal audit for ISO 9001:2015. In our audit plan, I'd like to list the relevant clauses but I'm having difficulty. Our major processes are: Customer Service, Billing, Training, Purchasing, Contract Review, DC Motors, AC Motors, Small Motors, Winding, Pumps, HR, Top Management/Review, Traffic/Transportation, and Training & Development. Here's what I have:
Long-time lurker, first-time poster. I'm planning our repair company's annual internal audit for ISO 9001:2015. In our audit plan, I'd like to list the relevant clauses but I'm having difficulty. Our major processes are: Customer Service, Billing, Training, Purchasing, Contract Review, DC Motors, AC Motors, Small Motors, Winding, Pumps, HR, Top Management/Review, Traffic/Transportation, and Training & Development. Here's what I have:
Top Management/Review including 5.1, 5.2, 5.3, 6.1, 6.2, 6.3, 7.1, 7.2, 7.3, 7.4, 7.5, 8.2, 8.5, 9.1, 9.2, 9.3, 10.1, 10.2, 10.3
Customer Service including 4.1, 4.2, 4.3, 4.4, 6.1, 6.3, 10.3
Billing Including 7.4, 5.1, 8.2, 9.1
Training and Development Including 6.2, 7.1, 7.2, 7.4, 7.5
Purchasing Including 7.4, 7.5, 8.1, 8.4, 8.5, 8.7, 10.2, 10.3
Contract Review Including 6.2, 7.5, 7.1, 8.2, 8.3, 8.4, 8.5, 8.6, 8.7
Traffic/Transportation including 7.1, 7.5, 8.2, 8.6, 8.1, 8.2, 8.3, 8.4, 8.5, 9.2, 10.2
AC Motors/Small Motors/DC Motors/Pumps including 7.1, 7.5, 8.2, 8.6, 8.1, 8.2, 8.3, 8.4, 8.5, 9.2, 10.2
Winding including 7.1, 7.5, 8.2, 8.6, 8.1, 8.2, 8.3, 8.4, 8.5, 9.2, 10.2
Have I scrambled all the clauses? Also should I use a clause matrix and attach it to the audit plan separately? Thank you in advance, any help is appreciated!