Yes I am new to auditing as well as to the LA course. In my opinion the root cause determined by the organization is not a valid root cause and the corrective action stated shows that their "corrective action" were equivalent to waiting for the staffs to complete the training and evaluation. Neither the manpower shortage nor the supervision requirement issue was reviewed in the report as it was stated no further corrective actions or investigations stated. Would this be sufficient evidence for NCR ? Cause for the iso 9001:2015 LA exam, any Non NCR which are concluded as NCR will be an immediate 0 points