I was just audited (Transition) to the new ISO 9001:2015 standard and the auditor stated that within the "scope of registration", which appears on our certificate, we needed to add Delivery. It was stated its because delivery is a service we provide (4.3(c)). Should delivery appear in our scope....I don't recall seeing any scopes of registrations with delivery included.
We were given a minor for this issue.
We were given a minor for this issue.