I run a small division of a larger company that will most likely be spinning it off into its own entity in the next 6 months. We are currently ISO 9001:2015 certified, but I have been having more and more issues with our auditor and was hoping someone could give me some advice before I decide whether or not we want to actually go after ISO as a stand alone company.
Management review is a great example of some of the issues I'm having as I did not attend our last management review meeting (with the larger company) as I was running PPAP samples for a new job. I was written up for that, rightly so, although I do have plans to meet with the owners of the business to go over the topics I normally cover. With the way things are currently setup it's usually a 3 hour meeting where I talk for 10 minutes while everyone plays on their phone b/c they have nothing to do with my shop. Most of the time it's not a problem, but being such a small shop I don't have anyone to fill in for me on important things like PPAP launches and to me, that's far more important than a meeting to review things with people who have little interest in what I'm doing.
My question is, how do you handle things like this in a small shop? I have 2-4 employees, but they have little to do with big picture things... does the standard require me to have a meeting with myself and then document it? I'm struggling with a lot of the day to day stuff that looks good, but really adds no value to my business. I do work with some Tier 2/3 automotive suppliers and they do like it when I'm ISO certified, but they also usually have an out that we can supply parts to them without a certification assuming we pass an audit from their quality department.
Does anyone have any thoughts?
Does anyone know of a consultant who specializes in companies this small and ISO?
Any feedback or help would be greatly appreciated.
Management review is a great example of some of the issues I'm having as I did not attend our last management review meeting (with the larger company) as I was running PPAP samples for a new job. I was written up for that, rightly so, although I do have plans to meet with the owners of the business to go over the topics I normally cover. With the way things are currently setup it's usually a 3 hour meeting where I talk for 10 minutes while everyone plays on their phone b/c they have nothing to do with my shop. Most of the time it's not a problem, but being such a small shop I don't have anyone to fill in for me on important things like PPAP launches and to me, that's far more important than a meeting to review things with people who have little interest in what I'm doing.
My question is, how do you handle things like this in a small shop? I have 2-4 employees, but they have little to do with big picture things... does the standard require me to have a meeting with myself and then document it? I'm struggling with a lot of the day to day stuff that looks good, but really adds no value to my business. I do work with some Tier 2/3 automotive suppliers and they do like it when I'm ISO certified, but they also usually have an out that we can supply parts to them without a certification assuming we pass an audit from their quality department.
Does anyone have any thoughts?
Does anyone know of a consultant who specializes in companies this small and ISO?
Any feedback or help would be greatly appreciated.