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ISO 9001 4.4.1 "...shall determine the processes needed..."

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John Broomfield

John Broomfield

Staff member
Super Moderator
#66
#66
Fair enough.

So, you see why an incorrect process spec or procedure is unlikely to be effective or to deliver confidence that requirements will be fulfilled?
 
John Broomfield

John Broomfield

Staff member
Super Moderator
#68
#68
An isolated example. It worked once.

But will that ineffective part of the system deliver confidence that requirements will be fulfilled again and again?

Once discussed with the person responsible it would probably be corrected.
 
J

Jean_B

Trusted Information Resource
#70
#70
I'm not mingling in the discussion because i would take even more words than is usual for me (and that is too much).
I will highlight the irony of the document control surrounding the glossary of words.
If accessed through the ISO .org link at the bottom of that updated page you get the June 2019 edition.
If accessed through the link at the right-sidebar entry "Glossary of Words" of that updated page you get the December 2016 edition.
 
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