ISO 9001 8.5.2. - Identification and traceability to Identify Outputs - Services

Teyla

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#1
Hello everyone!
I won't mind little help over here. :)
The ISO 9001 states: "The organization shall use suitable means to identify outputs when it is necessary to ensure the conformity of products and services."

How to identify services? :oops:
 
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AMIT BALLAL

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#2
Requirement is to identify output of product / service, not service directly. For example, in courier services- delivery of the product to intended recipient is the output required. Here updating status of delivery can be considered as identification of output of courier service.

ISO/TS9002:2016 specifies guidelines regarding ISO9001, please check.
 

Teyla

Posts Moderated
#3
Requirement is to identify output of product / service, not service directly. For example, in courier services- delivery of the product to intended recipient is the output required. Here updating status of delivery can be considered as identification of output of courier service.

ISO/TS9002:2016 specifies guidelines regarding ISO9001, please check.
Thank you so much! This has sense. I've read it again... Completely missed the "output" word when reading the first time. The context is so different now. And clearer.
I'll certainly check ISO/TS 9002.
 
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