ISO 9001 Audit Major Findings for Duplicate Gage Numbers

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larry1008

#1
Has anyone ever been given a finding for duplicate gage numbers by an ISO auditor? IF so, were you using software to store gage information, and was this found to be faulty? I have a prospect who claims they need special functionality in their tracking software so the user is prevented from creating duplicate gage numbers, to make sure they don't ever do this by accident. what do you think?
 
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#2
Re: ISO 9000 major findings for duplicate gage numbers

I have never had a finding, but it is important to have a unique identifier for each measurement tool. You cannot trace calibration results, or, more importantly discrepant measurements if you have ambiguous identifiers.

Although calibration software is not an ISO requirement and duplicate checks can be performed in Excel, this is a case where a simple software tool that prevents duplicate identifiers would have helped.

Check out the company I work for in my profile. We have simple and affordable solutions for your situation (free demo downloads).

;)
 

Jim Wynne

Staff member
Admin
#3
Re: ISO 9000 major findings for duplicate gage numbers

Has anyone ever been given a finding for duplicate gage numbers by an ISO auditor? IF so, were you using software to store gage information, and was this found to be faulty? I have a prospect who claims they need special functionality in their tracking software so the user is prevented from creating duplicate gage numbers, to make sure they don't ever do this by accident. what do you think?
I think that if there is dedicated gage-tracking software, one of the things it should be capable of doing insuring against duplicate identification numbers, or at least warning the user that a proposed number is already in use.
 
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larry1008

#5
Re: ISO 9000 major findings for duplicate gage numbers

Thanks Jim.
but to the core of the question, none of our customers has had a finding before based on the fact that the software does not prohibit duplicate numbers across types. so is that just because no one caught the error? my prospect says she looked around quite a bit and several packages did not have the special feature she wanted and thought was essential. do you know any auditors I could ask this of?
 
E

egarry

#6
Re: ISO 9000 major findings for duplicate gage numbers

Has anyone ever been given a finding for duplicate gage numbers by an ISO auditor? IF so, were you using software to store gage information, and was this found to be faulty? I have a prospect who claims they need special functionality in their tracking software so the user is prevented from creating duplicate gage numbers, to make sure they don't ever do this by accident. what do you think?
Never got a N/C for this but any software worth paying for should be able to handle this. It is just a field property type feature in the software database engine. It needs to be set as a "key field, no duplicates" option.
I would like to know which software programs haven't got this field locked down and how it would have passed their QA departments.:bonk:
 

Stijloor

Staff member
Super Moderator
#7
Re: ISO 9000 major findings for duplicate gage numbers

Thanks Jim.
but to the core of the question, none of our customers has had a finding before based on the fact that the software does not prohibit duplicate numbers across types. so is that just because no one caught the error? my prospect says she looked around quite a bit and several packages did not have the special feature she wanted and thought was essential. do you know any auditors I could ask this of?
Hello larry1008,

Even though this can not be raised as a nonconformity (because there is no requirement stating that "no duplicate numbers 'shall' be used"), there is a risk present. An organization has to assess this risk and decide on preventive action. I can imagine that in very critical applications: medical, pharmaceutical, nuclear, aerospace, etc., that this risk would not be taken lightly. Just my :2cents:.

Stijloor.
 
Last edited:

Colin

Quite Involved in Discussions
#8
Re: ISO 9000 major findings for duplicate gage numbers

I agree with Stijloor, it is a good preventive action but were I the auditor, I would have perhaps raised it as an observation not an NC. I note that the title of the thread states 'major finding' - was it raised as a major?
 

harry

Super Moderator
#9
Re: ISO 9000 major findings for duplicate gage numbers

I agree with Stijloor, it is a good preventive action but were I the auditor, I would have perhaps raised it as an observation not an NC. I note that the title of the thread states 'major finding' - was it raised as a major?
My guess is that this is a hypothetical case put forward to stress the importance of certain software capabilities.
 
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