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ISO 9001 Clause 6.2.2.a Competence, Training, and Awareness Requirements

F

FrameReader

#1
Hi,

Our company has defined the competencies required for all of the positions except for top management.

Do we really have to 'determine the necessary competence' (6.2.2.a) for the CEO and the Vice-Presidents?

Do we need to maintain records of, say, the CEO and the Vice President's education?

Thank you,
FrameReader
 
Elsmar Forum Sponsor
#2
Hi,

Our company has defined the competencies required for all of the positions except for top management.

Do we really have to 'determine the necessary competence' (6.2.2.a) for the CEO and the Vice-Presidents?

Do we need to maintain records of, say, the CEO and the Vice President's education?

Thank you,
FrameReader
The standard is pretty straight forward. Does top management affect product conformity to requirements? If so, then their competencies need to be determined. As far as education... does their education level equal competence (ability to apply knowledge and skills)? If so, then is it appropriate to keep records. Too many organizations take these requirements way too far, and cause them unnecessary work and grief.
 

howste

Thaumaturge
Super Moderator
#3
The short answer is yes. They have a significant impact on the ability to meet requirements, and they need to be competent too.
 

qusys

Trusted Information Resource
#4
Hi,

Our company has defined the competencies required for all of the positions except for top management.

Do we really have to 'determine the necessary competence' (6.2.2.a) for the CEO and the Vice-Presidents?

Do we need to maintain records of, say, the CEO and the Vice President's education?

Thank you,
FrameReader
The response is yes. It is not so difficult. They have job descriptions and they have surely attended specific training ( and will attend) and it could be easy to retain records for this. Besided , they have a cv , having worked for project and so on. This is another evidence for your purpose as well as master, degree, phd and so on to demonstrate education:bigwave:
 
N

neyveliravi

#6
Hi Framereader,

If the top management is the owner of the company, and he is not doing anything than supervision of all the staffs, then, no auditor will make a question.

If he is working in an area which will affect the product quality, then it is must to keep the competancy of him also.

He should be monitored for the skill matrix, training provided if necessary, feed back, effectiveness ,......

Std specifically talks only about the word - "Personal affecting the product quality"

Regards,
Ravi
 

Big Jim

Super Moderator
#7
Hi Framereader,

If the top management is the owner of the company, and he is not doing anything than supervision of all the staffs, then, no auditor will make a question.

If he is working in an area which will affect the product quality, then it is must to keep the competancy of him also.

He should be monitored for the skill matrix, training provided if necessary, feed back, effectiveness ,......

Std specifically talks only about the word - "Personal affecting the product quality"

Regards,
Ravi
Please read 6.2.1 including the note.

6.2.1 Personnel performing work affecting conformity to product requirements shall be competent on the basis of appropriate education, training, skills, and experience.

Note: Conformity to product requirements can be affected directly or indirectly by personnel performing any task within the quality management system.

From this, I would respectfully disagree with your response.
 
J

JaneB

#8
Please read 6.2.1 including the note.

6.2.1 Personnel performing work affecting conformity to product requirements shall be competent on the basis of appropriate education, training, skills, and experience.

Note: Conformity to product requirements can be affected directly or indirectly by personnel performing any task within the quality management system.

From this, I would respectfully disagree with your response.
Agree with you, Jim.
 
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