From: ISO Standards Discussion
Date: Thu, 30 Mar 2000 21:07:32 -0600
Subject: Re: Q: Facilities & Environment /Udo/Kozenko
> From: Rob Udo
>
> Does anyone have suggestions on implementing section 6.3 Facilities
> and 6.4 Work environment of ISODIS9001:2000? How do you make
> this auditable?
The "quick and dirty" answer is in the word "identify" which appears in both sections and is very easy to audit (simply say, "Show me..." as in: The side of the car that I can see is painted blue...). That's the first half.
The other half would be part of what I refer to as the "background noise" of an audit as a whole. The "background noise" answers some systemic questions such as "Is the Quality Policy implemented effectively?" and "Is this really a quality system or just a bunch of managers who want that free trip to Vegas if they pull this off with me?" <g> (If you have no "gut level feelings" then you shouldn't be an auditor, simple as that.)
Finally and as an aside, if you lump 6.3 and 6.4 together with the old 4.1 as you review complaints, corrective actions, preventive actions and management review documentation, you'd probably "cross t's and dot i's" about as well as could be done by an outsider.
David M. Kozenko
Date: Thu, 30 Mar 2000 21:07:32 -0600
Subject: Re: Q: Facilities & Environment /Udo/Kozenko
> From: Rob Udo
>
> Does anyone have suggestions on implementing section 6.3 Facilities
> and 6.4 Work environment of ISODIS9001:2000? How do you make
> this auditable?
The "quick and dirty" answer is in the word "identify" which appears in both sections and is very easy to audit (simply say, "Show me..." as in: The side of the car that I can see is painted blue...). That's the first half.
The other half would be part of what I refer to as the "background noise" of an audit as a whole. The "background noise" answers some systemic questions such as "Is the Quality Policy implemented effectively?" and "Is this really a quality system or just a bunch of managers who want that free trip to Vegas if they pull this off with me?" <g> (If you have no "gut level feelings" then you shouldn't be an auditor, simple as that.)
Finally and as an aside, if you lump 6.3 and 6.4 together with the old 4.1 as you review complaints, corrective actions, preventive actions and management review documentation, you'd probably "cross t's and dot i's" about as well as could be done by an outsider.
David M. Kozenko