ISO 9001 Clause 7.4.1 Purchasing Process (Supplier Approval)

[John Broomfield]

jonref,

Are you are a newbie showing no respect for the criteria used by your experienced colleagues over many years?

Start with understanding these criteria already used to select and reselect external providers of products and services that are critical to the quality of your products and services and those that affect the quality your products and services.

Perhaps these are the criteria you have posted. If so, please say so.

John

 

[jonref]

Not that I have no respect with these people's experience at all but i requested the needed information a month ago and despite documented & verbal follow-ups, they seem to be ignoring them. The outline of the criteria above (sending them this soonest) is an attempt to force them to provide me what i needed. In fact, the OD working on this gave up because of the same problem.

 

[John Broomfield]

Not that I have no respect with these people's experience at all but i requested the needed information a month ago and despite documented & verbal follow-ups, they seem to be ignoring them. The outline of the criteria above (sending them this soonest) is an attempt to force them to provide me what i needed. In fact, the OD working on this gave up because of the same problem.

jonref,

Can you accompany your internal auditor to capture the actual criteria used to select and reselect external providers?

Failing that you may need to have your authority to develop your organization's process-based management system formally delegated from the top manager. You can draft this for her or him in consultation with your boss.

Let me emphasize "develop" instead of implement or impose.

Development starts with understanding how your organization works as a system to satisfy its customers.

John

 

[Aziz91]

If you don't evaluate your suppliers, you are not meeting the ISO-9001-2008 standard--period.

But let me ask you this, some guy walks up to you in a bar and says, "I heard you need translation services, and I speak freakin' puuuurfect Nepali, man! Why don't you send some of that NGO money my way?" What would you do?

• Wouldn't you at least ask him to translate the Nepali movie poster on the wall?
• Wouldn't you have him talk with someone you trusted who spoke Nepali?
• Would you not at least ask him where he learned to speak Nepali, if he ever lived in Nepal, or if he has a degree in Far East Studies?

Any of those things can be a valid evaluation criteria. Write down some simple requirements and start using them today. Even a couple of lines is enough, but you need SOMETHING.

simple but elegant reply,