performance tracking
I've searched out and read just about everything in the Cove related to supplier evaluation and approval, but there is one area where I need additional information:
How do you keep track of the supplier performance?
I understand all about determining what is important to us and setting it as criteria. But in order to re-evaluate the supplier at whatever intervals we determine, we'll need to have the data to evaluate. How do ya'll keep track of (ex.) late delivery, returned goods, bargaining, billing as agreed in contract, etc. ?
I'm going to need a system that won't be overly burdensome to use and can work in Excel or be paperbased. Yuk, I know. But that's the reality. I suppose I might dummy up a very simple Access file if needed. But we don't have anything fancy and we don't have much manpower.
Gathering the info from all those directions could be a bit difficult without a system in place.
Any ideas to share?
