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ISO 9001 Clause 8.3 - Design & Development for training course center

sunrizenew

Involved In Discussions
#1
Dear

for a training courses whome provide training courses, we consider a clause 8.3 is applicable where some of training material were designed to fit the requirements of client of markets

our question how can make validation for training material? we are not able to conduct a free training session to validate the design of material

so how we can make validation?
 

John Broomfield

Staff member
Super Moderator
#2
You can validate newly designed courses by running them for your fellow consultants.

Always, for every course, start with visibly recording the learning objectives of the students being careful to explain if a learning objective is outside the scope of the course and also visibly recording this fact.

The course later tests for the fulfillment of these learning objectives.

By doing this you also have a driver for continually improving the design of your courses.
 

sunrizenew

Involved In Discussions
#3
But it is not applicable to running course for validation because some times the trainer comming outside country and also we are two persons only

So, Could we validate the course while we running our first course to our clients, and if the training objective are not fulfilled and the material failled in validation then we can repeat the course or Compensate the client by refunding miney
 

sunrizenew

Involved In Discussions
#5
That is good,

But for already course material and courses provided before we are going to ISO 9001,

shall we implement design and development rules on previous courses the we already conducts? , or cluase 8.3 will be applied for any new courses developedand provided in the future?

I.e we have a training course in marketing this course wasvdeveloped three years ago and provided in our annual plan every one 4 month, so shall we need to have design plan and output and verification and validation for this course?
 
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John Broomfield

Staff member
Super Moderator
#6
You may already have evidence that these earlier courses are validated as fulfilling their learning objectives when the materials are used by your competent instructors.

After all, ISO 9001 did not invent validation of service and product designs, it merely reflected what already was widely accepted as good practice.
 

sunrizenew

Involved In Discussions
#7
After all, ISO 9001 did not invent validation of service and product designs, it merely reflected what already was widely accepted as good practice.

What this mean?
 

John Broomfield

Staff member
Super Moderator
#8
It means that training organizations were validating the design of their courses before ISO 9001 was first released.

Likewise you may find that your organization had already validated its old courses instead of just putting them together and ignoring the results/outcomes.

But your organization may not have called this proof of effectiveness “validation”.
 
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