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We have decided to implement ISO 9000 in our small family business. I am guiding the project, and being a total newbie to QMS I realize I would benefit from training.
Do you have any online training recommendations that would help me understand the standard better and specifically determining core processes and what level of detail should be used?
For the life of me the only core processes I can identify in our business are:
If I lay out all the steps completed in each Process and where they interact with the standard and reference the Procedure, Work Instruction, Record etc that verifies compliance, am I on the right track.
Thanks
Judith
Do you have any online training recommendations that would help me understand the standard better and specifically determining core processes and what level of detail should be used?
For the life of me the only core processes I can identify in our business are:
- Management Process, planning, resources, review, training, QMS improvement etc
- Business Generation, retention, development & satisfaction
- Product realization (which will be long, because we do lots of different stuff) where the bulk of the QMS ISO 9000 requirements reside
- Business Administrative Process, bean counting etc
If I lay out all the steps completed in each Process and where they interact with the standard and reference the Procedure, Work Instruction, Record etc that verifies compliance, am I on the right track.
Thanks
Judith