ISO 9001 Gap Analysis help wanted

[AndyN]

I have done several gap analyses. Our best practice or lessoned learned methodology was this.

1. Train managers and or process owners in the ISO requirments so they are familiar with them and to get them engaged.
2. Ensure the the processes in the organization are mapped (defined and or flow charted)
3. Define the process owners
4. Sit down with the process owners and or managers and in an open setting discuss frankly if the process meets the intent.
5. Record the results and use it as an input to your certification plan

This method worked much better than an individual auditor or contractor coming in as the it makes the management become not only involved but also gives them practical application of the requirements within their processes.

With respect, this isn't a "Gap Analysis" but a part of the planning and preparation for implementation! A Gap Analysis looks at the current business practices/methods/system as compared to what ISO 9001 (etc) requires - without anyone being "prep'd".

 

[ssz102]

I think gap analysis equal to find some problem or management defective to continual improvement according to the current situation and process operation stutas for your company
so you need to understand your company's current situation deeply

 

[qualityboi]

Andy N is correct, I assumed that management would be actually using the gap analysis as an implementation tool for compliance or certification, or as a means to improve. If you are just doing a gap analysis for ones own edification you would not need many of the steps indicated. However, in large companies, unless you hold some political weight, a gap analysis done in a silo by the QA group is not as effective unless management is not only aware but engaged as well.