ISO 9001 Implementation Advice for Multiple Locations needed!

F

fdsaurbo

#1
I began working in the corporate office of a company 2 years into ISO 9001:2008 about 1 month ago. There are 3 facilities on the certificate. One of the facilities has moved from Tulsa OK to Houston TX. I need to go to Houston and do an internal audit to get one on the annual schedule (which ends May 1st). My problem is, they use the same intranet system we do at corporate (with all procedures and work instructions) but it's basically just a distribution center. No employees there (including management) know what ISO 9001 even is. I have one full day (tomorrow) to visit Houston and educate and audit them on the standard. My question is; How far do I go with education and auditing on such a situation with such little time?
 
Elsmar Forum Sponsor
#2
Re: ISO 9001 Implementation Advice needed!

No-one needs to know anything about ISO (at the distribution center) so that should be a relief! You don't audit to the standard anyway, you should really be auditing them on implementation of the organization's QMS. Since they have moved, that should have triggered an internal audit, and not because anyone needs to "get one on the schedule". Maybe there's on opportunity to rethink why internal audits are necessary.

You should reasonably be able to audit their processes in a general sense in one day (no education to any standard) and then see what you discover about any issues which have arisen from the move etc. Plan your audit, set up a checklist or something based on the company processes at the distribution center and go audit that.

Trust me on this one!
 

somashekar

Staff member
Super Moderator
#3
My question is; How far do I go with education and auditing on such a situation with such little time?
As far as the process interaction within the distribution center happens.
Add the interaction with the other site, and this perhaps happens from a single point within the distribution center.
You could do a 25% time towards education and the rest towards audit. The key in both process to be on compliance and effectiveness.
.... AND HEY, WELCOME TO THE COVE
 

Randy

Super Moderator
#4
Yeah, don't waste your time talking ISO 9001, they just need to know the basics about your policy and their own procedures, records and such.

I've got a client I audit that's set up exactly the same way...No big deal
 
F

fdsaurbo

#5
Thanks for the great advice. I was under the assumption that since they were on our cert, they would need to understand ISO. I spared the education and audited to our corporate QMS.:thanx:
 
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