ISO 9001 Implementation - I am still confused on where to start

N

niranjc

#1
Hi..
I am new to the Cove.. I am working as QM for a new division of TVS. They dont have any QMS in place. My scope of work is to develop and implement a QMS and to conduct frequent audits. I have developed some SOPs(first draft) for our standard process which has to be implemented yet. But still there are no formats etc.,

I am still confused on where to start. Since our Management is yet to implement it I can finalize the drafts. I have asked many time for feedbacks from our VP but still it is gathering dust and they are reluctant to implement due to internal politics. I feel bored at office.

Kindly suggest what can be my next step. Can I hold an ISO training at office? or shall I develop mandatory ISO documents?

Also is it mandatory to purchase ISO 9001 standard?

Please suggest...

Niranjan
 
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RoxaneB

Super Moderator
Super Moderator
#2
Hi..
I am new to the Cove.. I am working as QM for a new division of TVS. They dont have any QMS in place. My scope of work is to develop and implement a QMS and to conduct frequent audits. I have developed some SOPs(first draft) for our standard process which has to be implemented yet. But still there are no formats etc.,

I am still confused on where to start. Since our Management is yet to implement it I can finalize the drafts. I have asked many time for feedbacks from our VP but still it is gathering dust and they are reluctant to implement due to internal politics. I feel bored at office.

Kindly suggest what can be my next step. Can I hold an ISO training at office? or shall I develop mandatory ISO documents?

Also is it mandatory to purchase ISO 9001 standard?

Please suggest...

Niranjan
Welcome to the Cove, Niranjan. Please scroll down to the bottom of this thread and you will find links to other threads where we have discussed this very topic. Or you can use the Search feature (top right of your screen).
 
J

JaneB

#4
Good advice already given. To which I'll only add:

... is it mandatory to purchase ISO 9001 standard
Not mandatory, no.

But if you are attempting to implement ISO 9001, how do you expect to find out what you are attempting to do if you don't have, read, and understand the Standard??
:confused:
 
#5
Hi..
I am new to the Cove.. I am working as QM for a new division of TVS. They dont have any QMS in place. My scope of work is to develop and implement a QMS and to conduct frequent audits. I have developed some SOPs(first draft) for our standard process which has to be implemented yet. But still there are no formats etc.,

I am still confused on where to start. Since our Management is yet to implement it I can finalize the drafts. I have asked many time for feedbacks from our VP but still it is gathering dust and they are reluctant to implement due to internal politics. I feel bored at office.

Kindly suggest what can be my next step. Can I hold an ISO training at office? or shall I develop mandatory ISO documents?

Also is it mandatory to purchase ISO 9001 standard?

Please suggest...

Niranjan
You may need to focus in a different place. Documentation shouldn't be the primary focus. Firstly, your VP is clearly not behind this implementation, so it will not be as successful as it should. The first place to start is getting your management behind this implementation and that starts with awareness, not 'training'. They need to understand what is required to be done, what it will benefit them and how much it will cost and, possibly, how long it will take. If the top management have decided to do this, get agreement for a qualified consultant to do a gap assessment, work up an implementation plan, provide some outline costs and use this to debrief an overview session, so that the management team step through what has to be done, take assignments etc.
 
N

niranjc

#6
Good advice already given. To which I'll only add:


Not mandatory, no.

But if you are attempting to implement ISO 9001, how do you expect to find out what you are attempting to do if you don't have, read, and understand the Standard??
:confused:
Hey thanks for the valuable info. i got a pdf file of the standard online... and have understood the requirements. But confused on where to start...
 

Colin

Quite Involved in Discussions
#7
Hey thanks for the valuable info. i got a pdf file of the standard online... and have understood the requirements. But confused on where to start...
Try starting with clause

4.1 a) determine your processes, followed by
4.1 b) work out their sequence and interactions, and then
4.1 c) decide how you will control each of the processes

Once you have a clear understanding of your processes and you get some management buy-in, as suggested by Andy, you will be on your way.
 
#9
Hey thanks for the valuable info. i got a pdf file of the standard online... and have understood the requirements. But confused on where to start...
Did you read my earlier post? Starting isn't 'in the ISO 9001 document' it's with management. Without that, you could start anywhere, you won't get very far...IMHO
 
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