ISO 9001 Internal Audit Compliance Scoring System

Crusader

Trusted Information Resource
#1
I originally posted this ISO 9001 Internal Audit scoring file in the Customer Satisfaction threads. So I started this thread, which is more appropriately named. I have since revised this file and corrected many mistakes! I hope it is useful to someone else. I created it to help me determine my employer's compliance to ISO 9001:2000 since one of our objectives is to maintain 80% to 100% compliance.

Edit: I guess my intent here is to eventually "share" the compliance rating. Maybe we can benchmark our ratings?? Is this even necessary?
 

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ralphsulser

#2
Re: ISO 9001:2000 Internal Audit Compliance Scoring System

Lee-Good file, you did a great jod developing this rating score matrix.:yes:
Thanks for sharing
 

Crusader

Trusted Information Resource
#3
Re: ISO 9001:2000 Internal Audit Compliance Scoring System

ralphsulser said:
Lee-Good file, you did a great job developing this rating score matrix.:yes:
Thanks for sharing
Thanks! I have really only begun to enter the audits that have taken place this year so far...and I am unsure my rating system is "good". Might be too generous! :D
 
C

chergh - 2008

#4
Re: ISO 9001:2000 Internal Audit Compliance Scoring System

I like what you have done and is certainyl something I may look at adopting for the company I work for as we have more sites becoming certified.

One question though. Why is full compliance given a score of 100 yet everything else is given a negative value. I am certainly not an expert in statistics but I would have thought this could skew the results. Wouldn't a score of 0 for full compliance be better?
 

atitheya

Quite Involved in Discussions
#5
Re: ISO 9001:2000 Internal Audit Compliance Scoring System

Thanks Crusader,

Seems like a good approach on seeing it right now.

Infact, I myself was thinking on how to measure the compliance of the QMS. With all the parameters defined and score points allocated, this seems to be a right approach.
 
Last edited:

antoine.dias

Quite Involved in Discussions
#6
Re: ISO 9001:2000 Internal Audit Compliance Scoring System

I like what you have done and is certainyl something I may look at adopting for the company I work for as we have more sites becoming certified.

One question though. Why is full compliance given a score of 100 yet everything else is given a negative value. I am certainly not an expert in statistics but I would have thought this could skew the results. Wouldn't a score of 0 for full compliance be better?
Please look into the formulas.
It is 100 minus the indicated " negative value ".

Good tool to make the gap analysis a measurable item.
Thanks a lot for sharing.

Best regards,

Antoine
 
C

chergh - 2008

#7
Re: ISO 9001:2000 Internal Audit Compliance Scoring System

Thanks for that, guess I should look at the detail before typing.
 

Ajit Basrur

Staff member
Admin
#8
Re: ISO 9001:2000 Internal Audit Compliance Scoring System

I created it to help me determine my employer's compliance to ISO 9001:2000 since one of our objectives is to maintain 80% to 100% compliance.
Crusader, this spreadsheet is wonderful. I myself have been doing audits for so long time, but I could never think that the audits could be quantified as this one.

Kudos :applause:
 

Crusader

Trusted Information Resource
#9
Re: ISO 9001:2000 Internal Audit Compliance Scoring System

Thanks everyone for the kudos! :bigwave: Please, please provide feedback regarding improvements, corrections, etc.

The reason I created it in the first place was only for my use - my own personal interpretation of how well we are maintaining our registration and to create a visual target of the areas needing improvement. Then we added this compliance system score to our company objectives: "ISO 9001 QMS Compliance Score". Now this score is posted for everyone to see. I am starting to trend the score on an added worksheet in that file.
 

Jen Kirley

Quality and Auditing Expert
Staff member
Admin
#10
Re: ISO 9001:2000 Internal Audit Compliance Scoring System

I also think this is a very good looking scoring tool. :applause: It can provide some pretty meaningful metrics for management reviews.

I can imagine it is adaptable for corrective action assessment too.
 
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