ISO 9001 Introduction and Training for Employees

D

dbzman

#1
Does anyone have a nice simple introduction to ISO9001:2000 for employees?

I'm looking for something that is a page or two and no more.

Thanks!


Mike W

:biglaugh:
 
Elsmar Forum Sponsor
#2
Hi Mike,

As a matter of fact, I don't. I tell them that our QMS is based on ISO 9001:2000, but that is about it... I do however go to some lengths to describe our Combined Management System, of which our QMS is a part along with the EMS and H&S systems.

Apart from having the written procedures on the intranet we also have a lot of information explaining why we have the system and how it works. I use that information for presentations. (Which means it will always be there for reference later).

I realize that I didn't quite answer your question here, but my point is: Your QMS is based on ISO9001:2000, right? So promote your QMS.

/Claes
 

ccochran

Southern Gentleman
#3
Simple introduction

Mike,

Here's something pretty basic: ***DEAD LINK REMOVED***. It's an article of mine on ISO 9001:2000 written for Industrial Engineers (IIE Solutions, Dec 2001), but the points are applicable to anyone. You could easily boil it down to the thoughts you felt were most relevant.

Happy instructing!
 
Likes: db

RoxaneB

Super Moderator
Super Moderator
#4
This may sound like a silly question, but why do you ask? What value is gained from your employees knowing all of the clauses? I would focus more on what ISO 9001 means to your company, how it impacts the employees.

For me, my Management System Orientation is comprised of two parts, both in powerpoint presentations.

The first is nicknamed "Light and Fluffy." L&F is an introduction to ISO 9001, a humourous anecdote on the various standards and where else the employee may have seen the ISO term, levels of documentation, accessing documentation, training, auditing, and the policy/objectives.

L&F is usually conducted within the employee's first week on the job.

Several weeks into the job, the employee received what is affectionately referred to as the "Hardcore" presentation on the Management System.

In my department, I have matrix that lists all the clauses along one axis and all the positions within the company along the other. I then indicate to what degree each individual is impacted by that clause:

  • M - Master (champion, know inside and out)
  • U - Use on a daily basis (either consciously or not)
  • F - Familiar (guess what...we do this...next clause)
  • N - Not applicable (design and development)

The HC presentation describes each clause and sub-clause. Based upon the information in the matrix, the presentation is tailored for that individual. Example: A crane operator will not learn all the ins and outs of our Management Review, but I do want him to know that Management is kept up-to-date about our processes and results and that communication flows both ways.
 
G

Greg B

#5
Try This

Mike,

I have attached a Powerpoint Presentation I am working on. I have started using it to reintroduce QA to management. Coupled with some lively debates it is doing the trick. I hope it helps in some way.

Greg B
 
Last edited by a moderator:
G

Godfrey Partridge - 2003

#6
A good introduction would be the company quality policy statment and show how it directs the conduct of the company, its systems, resouces, process and improvements with a flow chart containing the 4.0, 5.0, 6.0, 7.0 and 8.0 subjects.

Please do not forget the golden rule:

Tell them They forget
Show them They remember
Involve them They understand

It has worked for me for 15 years and I strongly recomend it.

Godfrey Partridge
Isobiz.com

:bigwave:
 
K

kannan_eskay

#7
ISO9001:2000 for employees

Mike,

I know this may be a bit late. But I've prepared some bullet point type of word document for the introduction training I've given to our staff (various departments).

Let me know if you are interested and I can share this document with you. Send me an e-mail.

SK
 

gpainter

Quite Involved in Discussions
#8
My intro to ISO is about 1 minute long that I give our employees. We had longer one but people would always say ISO says we have to rather than our system says we have to. So, the blame was put on the standard. It is our/your system not ISO's.
 
Likes: db
K

kannan_eskay

#9
ISO9001:2000 for employees

gpainter,

I've just sent you the MS-Word document. Let me know if it was useful to you. Also, let me know if you require any clarification on that.

SK
 
Thread starter Similar threads Forum Replies Date
A Food Warehouse ISO 9001 Audit and Newbie Introduction ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
K Games for training - Introduction to ISO 9001 for Upper Management Quality Manager and Management Related Issues 9
G National Structural Steel Specification 7th Edition - Do I now have to be audited against ISO 3843-3 as well as ISO 9001? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 0
L How to understand the clause 6 Planning of ISO 9001:2015 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
J Sister-company providing parts is only ISO 9001 registered IATF 16949 - Automotive Quality Systems Standard 7
G Copy of withdrawn ISO 9001:1994 Quality Management Standard ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
A Does ISO 9001:2015 cover all the requirements of ISO 10012:2003? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
G Logistic organization and controls - IATF/ISO 9001 audit Nonconformance and Corrective Action 2
J Scope of ISO 9001 clause 10.2 in the product life cycle ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
T ISO 9001 8.5.2. - Identification and traceability to Identify Outputs - Services ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
T ISO 9001:2015 - Small Shop ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
M ISO 9001:2015 case study sample ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
M Sample of Nonconformity report for ISO 9001:2015 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
Q ISO 9001 8.5.1 - Control of production and service performance ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
M Case study help as per ISO 9001: 2015 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
M Case study solution help required as per ISO 9001 : 2015 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
A Refusal to discuss ISO 9001 obligations... what to do? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
B Can we be ISO 9001 certified without a physical office? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
S Documenting Design Verification Test Results (ISO 9001) Design and Development of Products and Processes 1
L Combining 3 ISO 9001 registrations into 1 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
BeaBea ISO 9001 Customer Feedback Methods - What has worked for your company? Service Industry Specific Topics 17
G New to ISO 9001 - Where to begin? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 17
BeaBea Interesting Discussion Where Does Marketing/ Advertisement of Products fit in to ISO 9001? Process Maps, Process Mapping and Turtle Diagrams 39
F Logistics and IT clauses in ISO 9001:2015 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 12
qualprod Automation in manufacturing - Print Shop ISO 9001 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 13
V Quality Objectives - ISO 9001 2015 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 26
Gun46 ISO 9001 : 2015 Lead Auditor Exam General Auditing Discussions 5
Q ISO 9001:2015 man days for surveillance audit ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
qualprod To set frequency to review documents in ISO 9001 7.5? Document Control Systems, Procedures, Forms and Templates 13
Mr Roo ISO 9001 - 7.1.3 Infrastructure - questions concerning evidence ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 26
D ISO 9001 & AS9100 Certificate issued by a consultant for a Distributor Registrars and Notified Bodies 11
qualprod ISO 9001 - 8.5.3 Overlapping with 8.4 and 8.5.4? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
D ISO 9001:2015 4.3 Determining the Scope of the QMS ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
M Scope of Combined ISO 9001 and IATF 16949 QMS - Non-automotive customers ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
I ISO 9001:2015 Section 9.3.2 C1 "customer satisfaction and feedback from relevant interested parties" ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
I ISO-9001:2015 and "Relevant Parties" Management Review Meetings and related Processes 2
A Design process goal for ISO 9001 Manufacturing and Related Processes 23
I Master Document Access - ISO 9001:2015 clause 7.5.3 Document Control Systems, Procedures, Forms and Templates 5
qualprod Why new clause (7.1.6) in ISO 9001:2015? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
I Where can I beg, steal (just kidding of course) or borrow good training material on the ISO 9001:2015 standard? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
Robert Stanley Which Registrar Should I Choose for ISO 9001:2015 registration? Registrars and Notified Bodies 10
M ISO 9001:2015 8.2.1 Contingency Plan required for small Business? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
A Help with Drawing Review - ISO 9001:2015 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
V ISO 9001:2015 7.2 Competence ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 35
I When exactly was "competence" added to the ISO-9001 standard? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 9
Casana ISO 9001 - 9.3.1 Management Review - Attendees in a flat organization Management Review Meetings and related Processes 6
B Go Beyond ISO 9001 WITH IATF 16949 (January 28) [Paid] Training - Internal, External, Online and Distance Learning 1
G USAS ISO 9001 Certification, online is it worth it? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
D Impartiality of Internal Auditor ISO 9001/13485 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 18
B ISO 9001 Implementation Time Frame ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 19

Similar threads

Top Bottom