C
Re: ISO 9001 Surveillance - Thermometers not calibrated
Qusys,
I had a closing meeting with the external auditor last week, all of my justifications were not accepted. He told me to file an appeal instead.
Here is the situation. The temperature of the room is monitored using a sensor that detects the accpetable ranges that we want. If the temperature goes off the limit, the sensor sends an alarm to us, so if this happens, the third party comes and check the sensors, calibrate if necessary.
If the temperature goes beyond limit, the materials are still okay, even if it goes up to more than 3 days of having unacceptable temperature. The very reason we have set the temperature limits is that we don't want to be so hot.
All of the data from those materials does not have any impact to our end products. If the material looses its critical usability, the consequence is that we will have to utilize more, that's it. But the data related to decision making is totally not affected by this.
Now, should I have them calibrated still? Please help. It seems that the battle I have is a loose-loose situation for me though.
The auditor did not even listen to what I am trying to explain to him.
I would like to know what countermeasures you have in place, if any, if the temperature of the room is not what you expect.
I had a closing meeting with the external auditor last week, all of my justifications were not accepted. He told me to file an appeal instead.
Here is the situation. The temperature of the room is monitored using a sensor that detects the accpetable ranges that we want. If the temperature goes off the limit, the sensor sends an alarm to us, so if this happens, the third party comes and check the sensors, calibrate if necessary.
If the temperature goes beyond limit, the materials are still okay, even if it goes up to more than 3 days of having unacceptable temperature. The very reason we have set the temperature limits is that we don't want to be so hot.
All of the data from those materials does not have any impact to our end products. If the material looses its critical usability, the consequence is that we will have to utilize more, that's it. But the data related to decision making is totally not affected by this.
Now, should I have them calibrated still? Please help. It seems that the battle I have is a loose-loose situation for me though.
The auditor did not even listen to what I am trying to explain to him.
