ISO 9002:2000 - I did not know it existed - Not to mention QS-9000:2000

[Sidney Vianna]

This might seem trivial to some, but when you have a written statement from a representative from one of the leading accreditation agencies in the world promising that appropriate actions would be taken and, eight months later, you still have a website displaying a certificate, bearing their logo, indicating conformance to non existing standards, it seems to be indicative of the sad state of affairs we are in.

And a DNV client would not have a certificate to ISO 9002:2000 to start with. Why? There is no such standard.

 

[tarheels4 - 2007]

And a DNV client would not have a certificate to ISO 9002:2000 to start with. Why? There is no such standard.

But Sidney there is an ISO 9001:2000 standard and a certifcate for it at the web site you posted. And you either deliberately ignored the question I asked you, or you didn't understand it.

 

[Howard Atkins]

Due to popular demand I have sent a reminder to UKAS.
I might add that RAB never answered.

 

[AllanJ]

This might seem trivial to some, but when you have a written statement from a representative from one of the leading accreditation agencies in the world promising that appropriate actions would be taken and, eight months later, you still have a website displaying a certificate, bearing their logo, indicating conformance to non existing standards, it seems to be indicative of the sad state of affairs we are in.

Sidney, from your posts it is clear to me you are among the few in the registration business who do care about the level of service, integrity and ethical conduct that should underpin the registration/ accreditation industry. For that you must be applauded. And, I think you are almost a voice in the wilderness. And that is a situation with which I am personally very familiar.

If, though, the accreditation/ registration business is in a sad state of affairs, it is of its own making. As I have stated in another post elsewhere, you have the wrong people leading that whole thing and in the wrong way.

As I recently sated to Randy, during our enjoyable Dearborn meeting, I have a high regard for DNV for its avant garde position over quality assurance that predates other large registrars by years. As I know only too well myself, we can be cursed by association with those who care not.

But, as you will no doubt realise, DNV must fight the battle that matters and that silly web site or an outdated/ wrong logo on trucks is not the fight that matters.

 

[Sidney Vianna]

Allan, I really appreciate your comments. I am one of the few within the certification business (I believe) that echoes the concern that too much emphasis is placed on certification.

Believe me. I pick my fights carefully. I do not consider this a fight, though. I think of this case as a demonstration of how an accreditation body should be able to show that they can do something about a misrepresentation and, apparently are either unwilling or incapable of enforcing something that should be resolved, reasonably fast.

 

[qualitymanager]

Nsb?

I haven't seen it mentioned, so I'll throw in my 2 cents:

When I was at the NSB for my country, I made it my business to have the Executive Director write to those companies which were incorrectly advertising their certification status (I remember one saying they were "ISO 14000 accredited" in a newspaper ad) to advise them to consult the ISO guidleines on promoting their certification status & correct the error.


As such, who in the US, or that state has the authority to get the company to change it? ANSI maybe? Or AIAG?

 

[Howard Atkins]

Due to popular demand I have sent a reminder to UKAS.
I might add that RAB never answered.

Here is the reply that I got from UKAS

Dear Mr Atkins

I am writing to advise you of the outcome of our investigations into the above feedback which you supplied on 24th May 2005.

Following your email an Investigating Officer was appointed to review the issue you raised and take this forward with the Accredited Certification Body concerned, Perry Johnson Registrars(PJR). A full and thorough investigation has been conducted by PJR into their clients use of the UKAS mark and corrective action has been taken. This action has been reviewed and verified as appropriate by the UKAS Investigating Officer.

UKAS therefore considers that this feedback has been dealt with in accordance with the accreditation requirements and is now closed.

Thank you for bringing this matter to our attention.

Regards

The certificates are not available at companies site any more.
The question is whose idea was the certifictae. The company or the registrar?

 

[Sidney Vianna]

Howard, thanks for perservering on this one.

 

[Cari Spears]

This is just public notice that I, Wes Bucey, Quality Guru, will be issuing Certificates of Registration (suitable for framing) to all qualified organizations for the following Standards:

• TS16949-Z (this is the renownedTough S--t Certificate for Organizations unable to achieve TS16949)
• QS9002:2000 (This is at closeout prices!)
• AS9102:2000 (The stellar Aerospace Standard for Organizations whose engineers primarily create paper aircraft for indoor flight)
• ISO9002:2005 (Be ahead of the crowd - register to the latest and greatest Standard)

Did my customer hire you? I just received a Supplier Survey from a customer's QS9002-2000 Manager - nowhere is there the option to send them our certificate and forego filling out the survey - as a matter of fact, she does not even ask for our certificate, though she does ask if we have a Quality System in place and if so, to what standard. I am assured that my failure to fill out this QS9002-2000 required form will result in our being delisted as a supplier. :mg: Well, at least it's not 3 pages long - there are only 7 questions.

 

[Howard Atkins]

I thought I would look for more,
There are a lot of typos of companies saying they have but show ISO9001:2000 certificates
but you can buy the standard here

Quality and Standards Authority of Ethiopial