I am in the process of generating a process flowchart for ISO 9001:2008 certification. We have identified our critical processes as Production, Production Control, Quality, Purchasing, Sales/Engineering and Shipping/Receiving. Does anyone have an example of a process flowchart that ties processes to individual ISO clauses. I appreciate any help that you can furnish.
P. Mooney
I usually use an Interaction of Processes Key following the Interaction of Processes Chart.
The Key could look something like this:
Production 7.5, 7.6, 8.3
Production Control 7.1, 7.5
Quality 4.1, 7.4, 7.5, 7.6, 8.3
Purchasing 4.1, 7.4
Sales / Engineering 7.1, 7.2, 7.3
Shipping / Receiving 4.1, 7.4, 7.5, 8.3
And don't forget you need to accommodate the Management Related activities.
Management Related 4.1, 4.2, 5.1, 5.2, 5.3, 5.4, 5.5, 5.6, 6.1, 6.2, 6.3, 6.4, 8.1, 8.2, 8.4, 8.5