ISO/TS 16949:2002 Quality Manual and Procedures


North Coast

Anybody out there have experience with the ISO/TS 16949 Manual and Procedures--Quality Manual, 39 Procedures, and Forms--by Jack Kanholm (3rd edition)? We're changing from QS-9000 to TS 16949 and are experiencing a management change in our quality arena at the same time. We're looking for a vehicle that will make this transition less frustrating. :)


It's a canned group of documents, but none 100% applicable to your organization.
If you have your map of macroprocesses and processess, they will pinpoint where you require a procedure.

See the document attached from B U S I N E S S B R I E F I N G : G L O B A L A U T O M O T I V E M A N U F A C T U R I N G & T E C H N O L O G Y 2 0 0 2


  • transitioning from qs-90001998 to isots 169492002.pdf
    558.6 KB · Views: 746

Don Wood - 2011

"Canned" manuals

While I admit I'm a past customer of Mr. Kanholm's products, I'd advise strongly against trying to use a canned manual for TS2. We teach CB auditors to look at a canned manual as a sign that organizations haven't considered the true intent of the Process Approach. Organizations MUST define the interations of the processes that make up the QMS in their QM, in line with clause 4.1s requirements for identifying the processes that make up the QMS, along with their sequence and interaction.

There is NO requirement to restate the requirements of TS2 in your QM (there never was for QS9K either, but a lot of CB's managed to convince us there was). Hence there's very little benefit to a canned manual that does restate the requirements.

There was a nice long thread on here about QM issues, perhaps the moderator can tell you where it went, there were some good posts in there about the theory and intent of TS2 QMs.


Forget the canned courses. If you are in tne process of implementing TS2, IMO, you should sign up for two classes with AIAG;
- transitioning to and/or implementing TS2,
- supplier certification audit.
Taking these two course will ensure that you are on the right track and will put your company ahead of the curve, both in time and money.
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