ISO9001:2000 Matrix

[kevrac]

I was wondering if anyone knew of a matrix for the 2001 standard that I could use to measure our new manual for compliance. Any information would be greatly appreciated.

 

[Marc]

Gap Analysis Matrices

There are several editable matrixes in the 'Member' and 'Premium' access directories --> http://Elsmar.com/join.html One in the 'Members' directory is ISO 9001_2K_Check_List.doc. I think the 'Premium' directory has several more as well as check lists from various registrars. There are 3 or 4 in the Audits directory of both the Premium and Members access directories.

 

[Unregistered]

ISO 9001.2000 Matrix

Why is it that all Quality Professionals always revert to checklists and / or matrices. The whole point of being a professional in this business is that we are supposed to UNDERSTAND the standard and its implications for the organizations we serve.

 

[M Greenaway]

Well said unregistered.

Checklists are basically a hangover from compliance days of quality. Come on guys its ISO9001:2000 now, your checklist needs only one question - is the process effective ?

 

[Aaron Lupo]

I think you will see a lot of people using a matrix/checklist to see where they stand in relationship to 9K2K (well at least those of us who are not as well versed as unregistered and MG) if they were previously 9001:94 Registered. JMHO, but I think checklists can benefit new auditors, believe it or not it takes time to develop confidence in your auditing technique/style. Hell, I have been auditing for a while myself and honestly, a checklist is helpful to me sometimes. The industry I work in (Medical) has many requirements above and beyond what ISO has. The checklist helps jog your memory for the minimum requirements, which will lead you down other paths. So lets not throw checklists away as they do have benefits, but remember you should also not rely on them use them wisely.

 

[KenS]

I find checklists invaluable for documentation of what has been audited as well as a means of pushsing the auditing off on the guy at the desk next to me.

 

[Marc]

Re: ISO 9001.2000 Matrix

Originally posted by Unregistered

Why is it that all Quality Professionals always revert to checklists and / or matrices. The whole point of being a professional in this business is that we are supposed to UNDERSTAND the standard and its implications for the organizations we serve.

Why is it that all pilots (airline, military and private) have and use a Pre-Flight Check List (not to mention other check lists such as in preparation for landing or in case of an engine out)? Would you want to fly on an airplane if the pilot did not go through a check list? What if s/he forgot something? As a licensed pilot myself for over 27 years, I wouldn't leave the ground on any airplane where the pilot did not go through the appropriate check lists. According to your post you are saying all pilots are not professionals because they use check lists. OK. That's not my opinion, but I respect yours. Don't use one and don't use a matrix.

As a consultant, if I was working for you and in the end there was an "Oops! Gee, I forgot..." on my part I doubt you would be very happy. I'm not a big fan of check lists, but I know they can be very important.

It has nothing to do with understanding the principles and concepts - if you don't understand what's going on a check list is not a miracle cure all, although they can and do help those starting out as they learn. It has everything to do with a logical and complete approach - particularly when you have to satisfy multiple criteria (such as QS + ISO 9001:2000 + customer requirements {such as AS}).

 

[kevrac]

ISO 9001.2000 Matrix

Mr. Unregistered Guest,
Understand, I do know the standard, I have been given until May to re-write and implement our QMS from the 1994 standard, to ISO9001:2000, AS9100 Rev A, Boeing D6-82479, QS-9000, meet the SSQA workbook for the semiconductor industry, and comply with a half dozen or so other customer standards. The registrar is scheduled for June 19th for the audit, we are registering to ISO9001:2000, AS9100 Rev A and QS-9000, the doc audit will actually start in May. The reason I was asking was to lessen my workload so that I can meet my deadline.

And to Mr. Greenaway, you are right, but your manual and procedures still have to meet the standard's basic requirements. Without meeting them they are just words on paper that mean nothing, and what better way to check that they meet the requirements than a simple spreadsheet with the requirements listed on it? I don't want to seem ignorant or anything, but I don't really appreciate being put down by people that don't know the whole story.... and you guys call yourself professionals???

 

[Laura M]

The UL website has a checklist for ISO9000:2000. It asks "process" questions like "How will it be demonstrated that......"

I've found it very handy. It helped organize an implementation plan.

*** DEAD LINK REMOVED ***

 

[Paul Simpson]

ISO 9001.2000 Matrix

Phew, I've started something here! I logged in as unregistered but am owning up to it. It may be my misunderstanding about matrix vs. checklist. I can see the use for a checklist for an audit although I don't like to use one myself, preferring to follow a trail (or a process?). It is completely different to a pre flight checklist, two different animals if you like. If I forget to ask a question in an audit, nobody dies. That is the nature of the sample. I also stand a better chance of understanding a company's system if I find out what they do rather than ask the set of questions that the registrar or accreditation body says I must.

Going back to the matrix, my reading of the initial question was that it was someone trying to short cut the understanding bit, from the reply that obviously isn't the case and you have my sympathy .... what a tight deadline and what a lot of work! The question goes back to your bosses, do they understand how much work they've asked you to do. The risks of missing something in the implementation are huge, a matrix might help but I don't think by much. Sorry I can't help ... I don't use them. When I'm dealing with a client I won't allow a timescale that is unachievable for effective implementation.

Best of luck!