M
Masculinie
Work Instruction Formating
First of all.... lets understand that Work Instruction (WI) is meant for guiding the work level.... basing upon which supervision or work control or product QA can be excuted well.
To arrive at the WI.... suggest one to conduct a risk analaysis per workflow to arrive at the necessary risk control measures.... under the last clause 'Preventive Action' of ISO 9001:2000.
There are many ways to document the work methods and work control:
AA. If the literacy level of the workers is high.... one could choose to format it similar to what has been done for the 'procedures'....
BB. If the literacy level of the workers is medium.... one may choose to have a one page WI for each work.... on the top of WI - provide boxes for WI Number and Title and singnatory space for initiated/reviewed/approved by.... on the left hand side of your WI - provide boxes for work done by/work supervised by/process or inspection or testing parameters/process limits or acceptance criteria/work environment/infrastructure provision.... on the right of your WI - provide a big space for attaching photos or illustrations.... leave the centre with a big box to document the step-by-step in plan-do-check-act of a specific work.... a variety of this is a table matrix with (plan-do) vs. (check-act) - such WI documents vertically the step-by-step for plan (preparation) and do.... and lay next to each plan-do step the necessary check for common problem... leading to act for suggest countermeasure - so that workers do not overburden the supervisor for each and every common problem.... - if one lay it out in the logical flow of a risk analysis for necessary control.... it is closing to developing a meaningful WI when technically one should know his work better....
CC. If the literacy level of the workers is very low.... or having language problem - a picture is worth more than a thousand words.... bring your digicam onsite to shoot your step-by-step and do's and don'ts.... and turn each WI into a photo album....
I hope the above pointers are specific enough to help anyone with ambition for developement of a reasonably good WI.... - there is no standard template as each organization is just product.work specific....
Masculinie
First of all.... lets understand that Work Instruction (WI) is meant for guiding the work level.... basing upon which supervision or work control or product QA can be excuted well.
To arrive at the WI.... suggest one to conduct a risk analaysis per workflow to arrive at the necessary risk control measures.... under the last clause 'Preventive Action' of ISO 9001:2000.
There are many ways to document the work methods and work control:
AA. If the literacy level of the workers is high.... one could choose to format it similar to what has been done for the 'procedures'....
BB. If the literacy level of the workers is medium.... one may choose to have a one page WI for each work.... on the top of WI - provide boxes for WI Number and Title and singnatory space for initiated/reviewed/approved by.... on the left hand side of your WI - provide boxes for work done by/work supervised by/process or inspection or testing parameters/process limits or acceptance criteria/work environment/infrastructure provision.... on the right of your WI - provide a big space for attaching photos or illustrations.... leave the centre with a big box to document the step-by-step in plan-do-check-act of a specific work.... a variety of this is a table matrix with (plan-do) vs. (check-act) - such WI documents vertically the step-by-step for plan (preparation) and do.... and lay next to each plan-do step the necessary check for common problem... leading to act for suggest countermeasure - so that workers do not overburden the supervisor for each and every common problem.... - if one lay it out in the logical flow of a risk analysis for necessary control.... it is closing to developing a meaningful WI when technically one should know his work better....
CC. If the literacy level of the workers is very low.... or having language problem - a picture is worth more than a thousand words.... bring your digicam onsite to shoot your step-by-step and do's and don'ts.... and turn each WI into a photo album....
I hope the above pointers are specific enough to help anyone with ambition for developement of a reasonably good WI.... - there is no standard template as each organization is just product.work specific....
Masculinie
