Definition Issue - "Issue" vs. "Risk" in ISO 9001:2015 and AS9100 Rev D (Definitions)

Mikishots

Trusted Information Resource
#1
I've recently completed my Probitas authentication for AS9100D Lead Auditor, and a question came up that elicited an unclear response from our trainer. The question surrounds the use of the term "issues" in Clause 4.1: "The organization shall determine internal and external issues (my emphasis) that are relevant to its purpose and its strategic direction...". Clause 6.1.1 goes on to state "When planning for the quality management system, the organization shall consider the issues (my emphasis) referred to in 4.1 and the requirements referred to in 4.2 and determine the risks and opportunities that need to be addressed....".

My question: what is the intended definition of "issues"? Why would the standard use both terms together and not just one? An issue is a risk to me...I've yet to come across an issue that was not seen as a negative occurrence.
 
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Tyler C

#2
Re: "Issue" vs. "Risk" in ISO9001:2015/AS9100D

I did a quick search and found that this topic is frequently debated. The common difference seems to be that issues have already happened while risks are events that have not yet happened.

I believe they tie together in clause 6.1.1 because an issue has happened, and may potentially lead to more issues that haven't happened yet, and are therefore referred to as risks.

Also, keep in mind that note 1 in clause 4.1 states "Issues can include positive and negative factors or conditions for consideration."
 

Mikishots

Trusted Information Resource
#3
Re: "Issue" vs. "Risk" in ISO9001:2015/AS9100D

I did a quick search and found that this topic is frequently debated. The common difference seems to be that issues have already happened while risks are events that have not yet happened.

I believe they tie together in clause 6.1.1 because an issue has happened, and may potentially lead to more issues that haven't happened yet, and are therefore referred to as risks.

Also, keep in mind that note 1 in clause 4.1 states "Issues can include positive and negative factors or conditions for consideration."
Thanks guys - very much appreciated. I always value your input.
 
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