So having had another look at the FDA's current and draft guidance documents, here is how I would interpret it.
In your example, the designers could theoretically have designed the system with a 2000W heating element. Very true. But the system didn't really need the element to get that hot or heat that quickly, and a 200W element would work just fine. The use of a 200W element also completely eliminates the risk of severe burns in the event of some runaway heating condition, so the 200W element is identified as a risk mitigation / risk control for "severe burns". So far, so good.
Now, lets say there is a software-driven temperature control system which ensures the 200W heating element never gets above 30 C, even though it could get a bit hotter (not "severe burn" hot, but "uncomfortable to touch for too long" hot). If this control system fails the worst case injury is "mild burn/discomfort." So this temp control system is identified as a risk control / risk mitigation for "mild burns."
You could mitigate the risk of the temp control system failing by having some kind of separate (non-software driven) warning light that comes on if the temp gets above a certain amount. Hopefully this light will never come on, because of the temperature control system. But it's put in place just in case that control system DOES fail. This warning light would also be identified as a risk mitigation for "mild burns."
Now... FDA says "We recommend that you determine the Level of Concern before any mitigation of relevant hazards."
Because the system WILL NEVER USE a 2000W element, I would not consider "severe burn" to be a relevant hazard/harm, from the perspective of the temperature control system failing.
A 200W element WIIL BE used, and knowing that, the worst case outcome, from that software perspective, is "mild burn/discomfort." If the temp control, my warning light, and all other risk controls all fail together, the worst case harm is still limited to "mild burn." The fact is, the 200W element isn't going to magically turn into a more dangerous hazard. So I would say the LOC of this temp control system if Moderate, since its failure could result in a minor injury.
To Tidge's point, it's about being able to clearly identify what the risks (theoretical and actual) are, and how they are mitigated amongst system elements. In this case, the theoretical risk of severe burn is mitigated by heating element selection. Once the heating element is specified, that theoretical risk no longer exists. There remains a real risk of minor burn, which is mitigated by the temp control system.
Hopefully I'm not off in left field with this line of reasoning.