From our new employee orientation materials:
What Is ISO?
ISO - International Organization for Standardization.
ISO is based in Geneva and composed of more than
100 member countries, each having a single vote.
The American National Standards Institute (ANSI), is the United States representative to ISO.
ISO’s objective is to create common standards worldwide.
The ISO Series Standards were released in 1987 and last revised in 2000.
What Is ISO 9001?
The ISO 9001 standard describes the minimum requirements an organization needs to have in place for a Quality Management System.
A Quality Management System is the organizational structure, responsibilities, processes, procedures, activities, capabilities, and resources that are needed to ensure that production and services satisfy requirements or implied needs.
An organization becomes certified to the ISO 9001 standard by developing, documenting, and effectively implementing their quality system to meet the requirements of the standard and then successfully completing an audit by a third party registrar.
What Is your Role?
Every employee plays an important part. Your role in assuring compliance with ISO 9001 may include:
Helping to define where written procedures and/or work instructions are necessary or beneficial.
Defining and documenting the proper procedures and work instructions to provide correct, complete, and consistent ways to perform work and maintain high levels of quality.
Following the quality management system documentation once it is approved and implemented.
Maintaining complete and accurate records.
Educate and guide others to use the ISO 9001 Quality Management System correctly.
Identify ways to improve the ISO 9001 Quality Management System.
Suggest ideas for process and quality improvement.
Participate in Internal Quality Audits, answer questions honestly, and provide information which can help improve our Quality Management System.
Understand the Quality Policy, related objectives, and how you contribute to them.
Ctrl c and Ctrl v into Powerpoint and you're done! Three or four slides, short and sweet!
