Job Opportunity: Automotive Quality Engineer Arkansas

Matt Swartwood

Starting to get Involved
Company: Saint Jean Industries Inc
Plant Location: Heber Springs AR
Position: Quality Engineer
Web Address: Home - Innovative solutions provider - Saint Jean Industries
please email resumes to me @ [email protected]

Who We Are
Saint Jean Industries is a global family-owned company that values team spirit, dynamism, and innovation. SJI specializes in the manufacture of aluminum suspension parts, crash management braces, and wheels for the automotive sector. Since its creation in 1962, Saint Jean Industries has developed from a foundryman to a blacksmith, then from a machinist to an assembler. The evolution of our group is linked to a policy of continuous improvement in line with the needs of our customers. This is why manufacturers recognize the know-how and quality of our components throughout the world.

General Mission
A Quality Engineer builds relationships with the customer, and understands and helps communicate their expectations (written and unwritten). Partnership with production and other service departments with the same goal in mind. Manufacturing processes are well understood and where possible, failure modes are engineered out with a zero PPM mentality. Maintain and promote a culture of quality with a focus on compliance and continuous improvement.

Roles and Responsibilities
  • Product and customer requirements expert
  • Liaison between SJI facilities and customer (voice of customer and voice of SJI)
  • Ownership of their customer opinion and perception of SJI
  • Frequent proactive customer visits. Identifying potential concerns before coming to fruition. Domestic and international travel possibility (less than 5%)
  • Development, prelaunch, and production activities at customer’s facility such as validating success of new and ongoing production product
  • Gaging and communicating verbal/ non-verbal customer satisfaction-both product and service
  • Assist customer in disposition of suspect or nonconforming product
  • First responder (single point of contact) for internal and customer quality concerns and/or feedback
    • Includes Problem Solving, 8-d, 5-Why, Drill Deep & Wide, PDCA, etc
    • Issuing and tracking return authorizations for both proactive and reactive returns
  • Coordinate internal and 3rd party containment requirements, as required
  • Coordinate with plant requirements for PPAPs and completion of other required documentation
  • Customer deviation and process change documentation submission and approval
  • Monitoring customer feedback (IE: Scorecards) and drive improvements
  • Monitor SPC related to their products. Drive dim. capability continuous improvement
  • Gap analysis against OEM required audits (CQI-9, CQI-15, CQI-27, PFMEA and CP audits, etc)
  • Proactive assessment of possible failure modes (PFMEA) within the process and develop creative/technological ways to mitigate the risk (engineer out if possible).
  • Communicate success stories to other Quality Engineers and implement improvements across other processes/customers/platforms
  • Evaluate effectiveness of quality inspections, controls, and gates in place. Drive continuous improvements and ensure minimal effect on production efficiency
  • Evaluate (WWR/WWW); ensure lessons learned on past projects are carried over into new projects
Required Qualifications
  • Bachelor’s degree in an engineering or technical discipline. May be replaced with 5+ years automotive quality engineering experience
  • Proficiency with Microsoft Office.
  • Effective problem solving: Root Cause Analysis, 8-D, 5-Why, etc.
  • Experience in development and modification core tools (PFMEA, Control Plans, MSA, PPAP, SPC).

Preferred Additional Expertise
  • ISO/IATF Internal Auditor
  • Automotive Experience
  • Strong Communication skills (oral and written) and ability to interact with customer daily
  • PPAP documentation and submission to customer
  • Experience with NDT preferred (Specifically Fluoroscopy and Dye Pen / FLPI)

Other Information
Competitive wages and excellent benefits. SJI is an equal opportunity employer but will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen.

Relocation Assistance Provided: Yes; to be negotiated
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