Just starting Quality and ISO 9000 - Not even a Quality Manual

[lqomega]

Thanks

Thanks to all for a warm welcome. Lots of helpful advise I need to take into consideration. I think I will I first venture into my reading and researching this forum. Anymore help just let me know, I am sure you will be hearing from me soon.

Larry

 

[RoxaneB]

For those people that are newly introduced to ISO, QA and the world of Management Systems....welcome! You've entered the Final Frontier, so to speak, of business...we're always learning and expanding. This applies to our knowledge, as well as our application of proven methodologies. It's a grey area, too, full of options and pathways to take...what works for one company may not always be the best for yours. We must keep an open mind...and open eyes.

I'd strongly suggestion you go here and scroll down towards the bottom of the page. You'll find a bunch of links to areas like QMS, ISO, auditing, and so on. A veritable pot of gold at the end of the Management Systems rainbow.

 

[Bill Pflanz]

Hi all, well I just walked out of a meeting with the President of the company and he advised me I have been "promoted to Quality Manager", unfortunately I have limited experience. He wants to start implementation of ISO and we don't even have a quality manual yet!!!!

Larry,

What you described as your promotion is exactly how it happened to me. My vice president gave me the fancy title of Manager of Performance Systems but his instructions were to fully implement a quality management system and get our 2 plants registered within 18 months. That was in in 1991 when ISO 9000 was in its infancy and there were minimal books, courses or even companies that had become registered.

You have the advantage of learning from people with lots of years of experience including the excellent resources here at the Cove who have gone down the same quality path. The Cove has lots of advice and examples of how to implement ISO, quality manuals, procedure writing, and developing quality processes even before you have to spend any money.

If the president really thinks quality is important then you should have a budget. As part of my new job, I had to develop a budget for the ISO work and it became part of my performance review. Of course, the vice president made life easier for me since he also made the ISO registration part of the plant managers performance review. Come back frequently and you will probably find what you need.

Good luck.

Bill Pflanz