Seeking ideas here!
My boss is making me justify the cost of all money that we spend on the quality system, and my own time, in terms of how it will be cost beneficial to the company.
So, part of my performance review talks about how every 6 months I need to tell the company how much money I will save by cost reduction or cost avoidance in the following six months - which I think is really difficult when it comes to the Quality Management System. I also need to submit a proposal to get some of our internal auditors trained - including a SWOT (strength/weakness/opportunity/threat) analysis, to justify why we should spend the money and how much we will save by doing it.
I feel like saying "If we lose our 9001 certificate, we will lose X% customers and X% sales", but I don't think that answer will be accepted! I know it's not personal (the GFC has hurt us a lot and his role is mainly commercial), but still...
Any ideas how I should tackle this?
My boss is making me justify the cost of all money that we spend on the quality system, and my own time, in terms of how it will be cost beneficial to the company.
So, part of my performance review talks about how every 6 months I need to tell the company how much money I will save by cost reduction or cost avoidance in the following six months - which I think is really difficult when it comes to the Quality Management System. I also need to submit a proposal to get some of our internal auditors trained - including a SWOT (strength/weakness/opportunity/threat) analysis, to justify why we should spend the money and how much we will save by doing it.
I feel like saying "If we lose our 9001 certificate, we will lose X% customers and X% sales", but I don't think that answer will be accepted! I know it's not personal (the GFC has hurt us a lot and his role is mainly commercial), but still...
Any ideas how I should tackle this?
Reducing scrap and customer complaints saves money.
Improving quality to the point where you can reduce inspection and inspectors, rework, scrap, failure costs certainly helps.
A well developed QMS will pay for itself and then some, over time.
If your boss is sincere, then some of this should win him over. If he is not, and does not get it, you are in a corner, and you might want to use some of that extra time of yours to polish up your resume.
