J
As usual there is a wealth of great advice here. The one sure fire way to get Management support is to show them the $$$$$$$. I agree a QMS is an investment. Still it sounds like you must show your boss the $$. Your ISO certification is worth it's cost in marketing; just ask your sales team. If your CAPA programs are functioning they preventing/reducing costs. COQ analysis can show how and where the savings are. Take a look at corrective actions and process improvments. What did you save with the improvement? What would have been the cost if not corrected?