KANO Model - Changing the source

Mikael

Quite Involved in Discussions
#1
I have worked a lot with the Kano model, and I have often though about whether it would make sense to change the source, from the traditional 2xQ&A.

For example would it make sense to conclude from price sensitvity to calculation of the DEE and SIE???

Also I have been working on an interview schema, that is a more qualitative approach to reveal must be, attractive etc.

Though every time I get to the conclusion, that if I change the source, I also change the model!
 
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Mikael

Quite Involved in Discussions
#3
DEE = Dissatisfaction Elimination Effect.

SIE = Satisfaction Improvement Effect.

:)
 
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