Kind of Changes that affect the QMS

[AndyN]

Moreover, if somebody claims that changes to ISO 9001:2008 are negligible and its awareness should not be evaluated, why should we not consider this activity as refresher course to ISO 9001. If first time awareness should be evaluated, the refresher one should also be.

You've missed a key - and most important requirement - in your argument! Competency!

Before any training is given, it should be decided whether someone needs to be competent in the requirements of ISO 9001:2008.

It's all too common for training to be 'thrown' at people because someone thinks it's going to be 'good' for them, or to make them able to be 'audited'. The fact is, only a small percentage of the population of an organization needs to know anything about 'ISO' and certainly not trained or even refreshed on it! I'd certainly like to see a management sanctioned job descriptions (and the applicable training budget) associated with training people to be competent in ISO.......

If we spent more time ensuring that management understood and took ownership of the purpose, application, implementation and benefits of an effective management system (and left ISO out of it) we'd have more time on our hands to improve things.

 

[JaneB]

How to reassess? by internal audit? or others way?

You could assess and reassess in a number of ways, depending on what's most effective and suitable for your organisation and your system.

One of the most common forums to reassess is management and via management planning and review.

For example, suppose an organisation decided to develop a new service or a new product line: that's a change. So in planning for such changes, management should consider what might be needed. For example, a new product line might require new equipment or machinery, and training of some staff, or it might not.

The key, as AndyN points out, with training is competency. If personnel already have the required competencies, training won't be required. If they do not, then it will.

Yes, audit is one possible way to assess but I'd consider it as it's pretty much 'end of the line'. You really shouldn't be waiting for audit to find that changes haven't been effectively planned for or that people don't have the competencies they need! That suggests poor or inadequate planning in the first place. Think sound planning and preventive action, not corrective.

 

[SATHYABALARAMAN]

The changes could be some state & central government rules. At present (2012) Tamilnadu a state in India is facing a problem of Frequent power cuts. These changes are gratly affecting the delivery ontime & increase in prices. I hope this helps.

 

[JaneB]

The changes could be some state & central government rules. At present (2012) Tamilnadu a state in India is facing a problem of Frequent power cuts. These changes are gratly affecting the delivery ontime & increase in prices. I hope this helps.

Yes, that's another good examples of changes that can affect a system. (Hope yours don't make things too difficult for you.)