KPI Project help - Business and Management Degree

L

LouiseCam

#1
I am currently in the last stages of completing a Foundation Degree in Business and Management and am writing a project on KPI's and performance management. I am carrying our primary research and would appreciate help from the group in participating in a short questionnaire. These are open ended questions but I am desperate for participation so any short answers or information you can provide would be greatly appreciated. If you would like to help with my research please answer the questions below:-


  1. Do you think performance appraisals play a key part in monitoring performance and motivating employees?
  2. How do you use KPI?s to improve employee and organisational performance?
  3. How do you link KPI?s to organisational strategy and cascade throughout the organisation?
  4. Do you think linking KPI?s with performance bonuses or rewards is a motivational factor for employees?
  5. What sort of bonuses/rewards do you offer to your employees and do you think they are affective in improving performance and motivating them?


Thank you in anticipation of your help in this project.
 
Elsmar Forum Sponsor

gpainter

Quite Involved in Discussions
#3
* most are a waste and do little to help the company or the employee improve or attain their goals
* mostly used as a hammer with only short term gains
* Should be Vision, Mission and KPI-must be aligned, attainable, communicated, understood, reviewed and a part of the organizational culture
* only short term- need to relate directly to the achievement
* most companies $$$
 
L

LouiseCam

#4
Thanks for your reply much appreciated. Of course I will be happy to share my paper with you once completed.

Please if anyone else is willing to reply to the questions I would appreciate your views on the subject.
 

John Broomfield

Staff member
Super Moderator
#5
I am currently in the last stages of completing a Foundation Degree in Business and Management and am writing a project on KPI's and performance management. I am carrying our primary research and would appreciate help from the group in participating in a short questionnaire. These are open ended questions but I am desperate for participation so any short answers or information you can provide would be greatly appreciated. If you would like to help with my research please answer the questions below:-


  1. Do you think performance appraisals play a key part in monitoring performance and motivating employees?
  2. How do you use KPI?s to improve employee and organisational performance?
  3. How do you link KPI?s to organisational strategy and cascade throughout the organisation?
  4. Do you think linking KPI?s with performance bonuses or rewards is a motivational factor for employees?
  5. What sort of bonuses/rewards do you offer to your employees and do you think they are affective in improving performance and motivating them?


Thank you in anticipation of your help in this project.
LouiseCam,

Your questions reflect a common but outmoded philosophy that ignores the impact that leadership and the organizational process-based management system has on the performance of the organization instead of individual employees.

1. Instead of monitoring employee performance, we now monitor process performance and how well the management system is helping employees to plan, operate, control, monitor and improve processes.

2. Processes may have KPIs but not individual departments or employees; doing so would push employees or departments to work against the interests of the organization and its processes that serve customers.

3. Money may prompt employees to motivate themselves (motivation comes from within) if the top four motivators are ignored and money is not a good motivator once a certain threshold is fulfilled.

4. Being consulted, making a difference, having a strong sense of purpose and working to our innate strengths enables us to share organizational success, project success and process team success but never the success of an individual over the whole.

John
 
Thread starter Similar threads Forum Replies Date
V Informational SMMT IATF Oversight - OEM KPI Process IATF 16949 - Automotive Quality Systems Standard 4
GreatNate Where to get a KPI dashboard for QMS processes Quality Tools, Improvement and Analysis 5
Q Monitoring of lead time - Good KPI identification? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 14
Q On Time Delivery KPI for sales? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
J Level 3 KPI Excel Template Manufacturing and Related Processes 1
K A way to monitor our Internal Audits as a KPI AS9100, IAQG 9100, Nadcap and related Aerospace Standards and Requirements 7
O Identifying KPI for AS9100 8.1.4 - Prevention of Counterfeit Parts - PCB assembly contract manufacturer AS9100, IAQG 9100, Nadcap and related Aerospace Standards and Requirements 16
Q Criteria to raise a Nonconformance based on KPI values ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 39
Ashok sunder What are the criteria for setting a target KPI value against a quality objective? Benchmarking 7
M QMS Efficiency KPI as a Manager. IATF 16949 - Automotive Quality Systems Standard 7
J KPI Software - Our weakness is in KPI's Manufacturing and Related Processes 7
D KPI's Data for Customer Service AS9100, IAQG 9100, Nadcap and related Aerospace Standards and Requirements 4
S AS9100 Customer KPI Log AS9100, IAQG 9100, Nadcap and related Aerospace Standards and Requirements 1
R ISO 9001:2015 - KPI (Key Performance Indicators) vs. Objectives ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 11
J KPI's for AS9100 Cl. 8.2/8.5 - Bids/Contract Review/Order Entry AS9100, IAQG 9100, Nadcap and related Aerospace Standards and Requirements 10
K Further Analysis of Departmental KPI (Key Performance Indicator) Statistical Analysis Tools, Techniques and SPC 2
A KPI for Quality Assurance Team in a Service Oriented Industry Service Industry Specific Topics 8
Q Additional KPI to Top Management beside Quality Objectives ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
1 KPI Dashboard Template in Excel Format wanted Excel .xls Spreadsheet Templates and Tools 9
Q Is KPI in Process Valid if not supported by Procedures? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
V AS9100 8.2.1 (C) or 9.1.2 (D) Customer Satisfaction - KPI's AS9100, IAQG 9100, Nadcap and related Aerospace Standards and Requirements 5
A What KPI's do you use at Shop Floor Level and Team Boards? Quality Tools, Improvement and Analysis 4
W NCR Performance KPI Monitoring in an Industry like Construction Nonconformance and Corrective Action 1
A Does KPI for Processes need to be correlated with the specific Risks for Processes? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
R Excel Dashboard for Health Safety and Environmental KPI's for Multiple Sites Occupational Health & Safety Management Standards 4
Q Who can Change goals and kpi of top management? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
Q KPI (Key Performance Indicators) for the Audit Process ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 24
Q KPI's (key performance indicators) for a Print shop ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
A KPI's for Individuals (Employees) Manufacturing and Related Processes 10
V KPI (Key Performance Indicators) in First Article Inspection Lean in Manufacturing and Service Industries 4
P Internal Audit Scope - Company's KPI (Key Performance Indicators) Internal Auditing 7
S KPI for Q&EHS Management System example wanted ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
J KPI for time to close NCs (Nonconformances) Quality Manager and Management Related Issues 17
S Understanding Quality Objectives, Metrics and KPI ISO 13485:2016 - Medical Device Quality Management Systems 15
B Should CAR be issued when the KPI is not achieved ? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
Q Determining Processes, Objectives and KPI's ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
R KPI Review Meetings never discusses previous meeting action plan status Quality Manager and Management Related Issues 5
G Differences between Quality Objectives and Business KPI's ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 8
K Safety Lead and Lag KPI's Quality Manager and Management Related Issues 5
B Shall issue CAR when KPI fail? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
M KPI (Key Performance Indicators) for a Service Company Benchmarking 1
T KPI, Dashboards and Pre-Assessment Questionnaires question ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 10
A Quality Objectives 5.4.1 - KPI SOP - ISO 13485 Audit Observations EU Medical Device Regulations 6
Q Must Support Processes have defined KPI's (Key Performance Indicators)? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
K Sales Department KPI's (Key Performance Indicators) template and suggestions Misc. Quality Assurance and Business Systems Related Topics 1
A Purchasing Performance KPI (Key Performance Indicators) Benchmarking 4
B Issue CAR (Corrective Action Request) When KPI Fails to meet Goal Quality Manager and Management Related Issues 8
B KPI = 0 - Accidents (Actual accident is 150 case/year) ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 21
B KPI (Key Process Indicator) for Document Control Center ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 4
Z KPI Formula Issue - "Change Requests Managed" = Changed/Total ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 7
Similar threads


















































Top Bottom