AIAG Guide - CQI-8 on LPA's (Layered Process Audits)
Has anyone seen this guideline on Layered Process Audits?
I am interested in the comments made in the 'Foreword' and then (again) in the 'Background' and 'Summary', which state (in part);
"Industry data show that most manufacturing quality issues are caused by poor process control - often a failure.....to follow the required process steps".
and..........
"Employees typically do not refer to instructions or procedures before every step of a process; they often complete the process by memory....."
Does anyone know of the sources of "industry data" cited in this document? Does anyone have any comments regarding "operators not following their instructions" as a reason for quality issues.........compared, perhaps to Demings' musings........?
Andy
Has anyone seen this guideline on Layered Process Audits?
I am interested in the comments made in the 'Foreword' and then (again) in the 'Background' and 'Summary', which state (in part);
"Industry data show that most manufacturing quality issues are caused by poor process control - often a failure.....to follow the required process steps".
and..........
"Employees typically do not refer to instructions or procedures before every step of a process; they often complete the process by memory....."
Does anyone know of the sources of "industry data" cited in this document? Does anyone have any comments regarding "operators not following their instructions" as a reason for quality issues.........compared, perhaps to Demings' musings........?
Andy