Tom,
With regard to our impending Ford Q1, our experience has been thus;
Mid 1999 we were asked by our Ford customer to initiate the necessary systems to gain Q1. They gave us all the supporting documentation (MS9000 requirements, etc). At the beginning of this year we were told that unless we were granted Q1 by the end of 2000 not only would we not be considered for future work, existing work would be removed. They have initiated the Q1 requirement (we would not do it unless we had to) but have left us to our own devices.
Dawn: email your address and I will do what I can. Yep, there does seem to be a lot of Dons around. Maybe I should use my full name (Donovan). The only person who still calls me that is my mother, and usually when I have forgotten Mothers' Day, birthday, etc.
Don Reid