Linking Procedures to ISO 17020 Clauses

S

shinyell

#1
Hi Guys,

Please I need advice regarding the Standard 17020.

I am in the process of revising our procedures according the the requirements of ISO 17020 Standard.

I want to know, under what clauses the following procedures listed below:

1. Control of Documents Procedure
2. Control of Records Procedure
3. Internal Audit Procedure
4. Control of Non Conforming Products Procedure
5. Corrective Action Procedure
6. Preventive Action Procedure
7. Customer Complaint Procedure

Or is there any existing list where we can find under what clauses the requirements of all the standards?

Please help me guys. Thanks in advance.

Thanks and regards,
Shinyell
 
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A

amanbhai

#2
Re: ISO 17020 Clauses

Hi Guys,

Please I need advice regarding the Standard 17020.

I am in the process of revising our procedures according the the requirements of ISO 17020 Standard.

I want to know, under what clauses the following procedures listed below:

1. Control of Documents Procedure
2. Control of Records Procedure
3. Internal Audit Procedure
4. Control of Non Conforming Products Procedure
5. Corrective Action Procedure
6. Preventive Action Procedure
7. Customer Complaint Procedure

Or is there any existing list where we can find under what clauses the requirements of all the standards?

Please help me guys. Thanks in advance.

Thanks and regards,
Shinyell
Don't do anything. All you have to do is to use the same manual that you are using for ISO 9001 (if you are ISO 9001 registered). Don't amend any procedure for ISO 17020.

One thing that is required in ISO 17020 is to have a documented procedure for customer feedbacks. Please add this procedure in the list.
thanks
 

Jen Kirley

Quality and Auditing Expert
Staff member
Admin
#3
You can do a gap analysis - a mini-audit using a checklist and your list of procedures, providing you are familiar enough with them, and jot down which procedure applies to what requirement. This is really handy for training new auditors too... But the only references I would make are perhaps (optional) a list of relevant procedures at the end of each section of your quality manual. And that only works if your manual is set up by section or subject.
 

Hershal

Metrologist-Auditor
Staff member
Super Moderator
#4
Hi Guys,

Please I need advice regarding the Standard 17020.

I am in the process of revising our procedures according the the requirements of ISO 17020 Standard.

I want to know, under what clauses the following procedures listed below:

1. Control of Documents Procedure
2. Control of Records Procedure
3. Internal Audit Procedure
4. Control of Non Conforming Products Procedure
5. Corrective Action Procedure
6. Preventive Action Procedure
7. Customer Complaint Procedure

Or is there any existing list where we can find under what clauses the requirements of all the standards?

Please help me guys. Thanks in advance.

Thanks and regards,
Shinyell
The correct Clauses are right below, linked to your numbers:

1: 7 and 10
2: 12
3: 7.7
4: Not addressed under ISO/IEC 17020 or ILAC/IAF A4
5: 7.8 and 9.14
6: Not specifically addressed but alluded to in several Clauses
7: 15

Some others you need to watch: Clauses 6.2, 6.3, 8.2, 8.3, 10 (whole section, especially 10.8), and make sure you have your list of Authorized Signatories and the records of evaluating inspectors in the field.

Hope this helps.
 
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