SBS - The best value in QMS software

List of controlled documents for ISO9001:2008 Call / Contact Center

A

axelll

#1
#1
Hi,

I'm new into this, I just took the Quality Manager Job in my company, and I was wondering if you can help me with what should be the list of controlled documents I should keep?
 
Standard Work Instruction Software by Dozuki
Elsmar Forum Sponsor
S

samsung

#2
#2
Re: ISO9001:2008 Call / Contact Center

axelll said:
Hi,

I'm new into this, I just took the Quality Manager Job in my company, and I was wondering if you can help me with what should be the list of controlled documents I should keep?
Click to expand...
I would advise you get a copy of the standard (9001:2008) and read it thoroughly. Section 4 of this standard has all the requirements related to documentation and it's control.

If still you have some queries, post them here and you will have plenty of responses from various subject experts.
 
A

axelll

#3
#3
Re: ISO9001:2008 Call / Contact Center

Thanx, I'll try to make a scheme of our QMS and come back with the issues I'll have.
 
Colin

Colin

Quite Involved in Discussions
#4
#4
Re: ISO9001:2008 Call / Contact Center

As a very general 'rule of thumb', if a document is subject to change and having the wrong version could cause a problem, it needs control. Try not to get controlled documents confused with records - there are many discussion on the forum about this subject.

Examples of documents requiring control include:

Quality manual
Procedures
Work instructions
Standard forms
Drawings
Quality plans
 
You must log in or register to reply here.
Thread starter Similar threads Forum Replies Date
A Equipment List - Control or not to Control (Controlled Documents) Document Control Systems, Procedures, Forms and Templates 8
S Distribution List of Controlled Documents Document Control Systems, Procedures, Forms and Templates 5
P Form Number for Master List of Controlled Documents - ISO 9001:2000 Document Control Systems, Procedures, Forms and Templates 8
N Does a Document Distribution List need to be a Controlled Document? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 14
N Getting a Sorting Company ON the GM CS-2 Authorized Controlled Shipping List? Service Industry Specific Topics 9
lanley liao How to correctly understand the bullet list d) of 6.3 Analysis of Data for API Spec Q1 Oil and Gas Industry Standards and Regulations 7
D Approved supplier list - Distributors question ISO 13485:2016 - Medical Device Quality Management Systems 6
lanley liao How to understand this bulleted list from API 600 Oil and Gas Industry Standards and Regulations 0
D Approved supplier list for R&D ISO 13485:2016 - Medical Device Quality Management Systems 5
R Qualification list of businesses approved to Off-Shore Aerospace work. AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 4
F List of countries that 'prefer' a CE Mark CE Marking (Conformité Européene) / CB Scheme 1
C List of MDSAP Auditing Organizations Medical Device and FDA Regulations and Standards News 1
G MSA check list to audit IATF 16949 - Automotive Quality Systems Standard 8
D List A IVD - Change to material supplier EU Medical Device Regulations 3
M Sites to List on Multi-Site Certifications Registrars and Notified Bodies 1
D How to list multi-product sample pack in GUDID 21 CFR Part 820 - US FDA Quality System Regulations (QSR) 1
G Free Sales certificates for Medical Devices - List of countries EU Medical Device Regulations 4
dgrainger Informational EU published new Harmonised Standards List for the Directives (25/3/2020) Medical Device and FDA Regulations and Standards News 0
G Assignable cause/corrective action list for SPC Software Statistical Analysis Tools, Techniques and SPC 3
F ISO Certified companies - Is there a list of certified companies that I can access ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 1
Q Forms Master List versus Record Matrix ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 3
D Why does Official Journal list superseded standards? EU Medical Device Regulations 6
V IATF 16949 8.4.1 Control of externally provided processes, products and services - Should the CB be on our Approved Supplier List? IATF 16949 - Automotive Quality Systems Standard 10
K List of Deregulated Devices in Mexico Other Medical Device Regulations World-Wide 2
G Harmonized List - MDD 93/42/EEC Other ISO and International Standards and European Regulations 2
M EU – REACH Authorisation Decisions List REACH and RoHS Conversations 0
E Part 11 Compliance, Excel living documents (i.e. document master list, equipment list, approved supplier list) Pharmaceuticals (21 CFR Part 210, 21 CFR Part 211 and related Regulations) 3
M Informational US FDA – Modifications to the List of Recognized Standards, Recognition List Number: 052 Medical Device and FDA Regulations and Standards News 0
Sidney Vianna Informational List of ISO Management System Standards Other ISO and International Standards and European Regulations 0
Q AS9120 Vendor of ESD Monitoring Equipment needs to be in the Approved Supplier List? AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 8
M Informational EU – Candidate List of substances of very high concern for Authorisation Medical Device and FDA Regulations and Standards News 0
F List of approved API manufacturers or Formulations manufacturers US Food and Drug Administration (FDA) 0
P List of ISO certificate registrars around the world - ISO certification databases ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 2
M Informational US FDA – Priority List of Patient Preference-Sensitive Areas Medical Device and FDA Regulations and Standards News 0
S List of requirements for Management Review in IATF 16949 IATF 16949 - Automotive Quality Systems Standard 9
M IATF 16949 - 8.5.6.1.1 Providing a list of process controls: Does this requirement add value to QMS? IATF 16949 - Automotive Quality Systems Standard 4
R List of countries that require only CE Mark certificate for product registration Other ISO and International Standards and European Regulations 2
T Medical device Clinical trial exemption list China Medical Device Regulations 2
D China - Where I can get NMPA complete structure/organogram chart and GB/YY format list China Medical Device Regulations 1
M Informational USFDA – FDA Modernization Act of 1997: Modifications to the List of Recognized Standards, Recognition List Number: 051 Medical Device and FDA Regulations and Standards News 0
eule del ayre List of Level 3 PPAP requirements for automotive suppliers APQP and PPAP 20
A What ISO 9001:2015 clause could be used to write nonconformance for not updating licensed driver list? General Auditing Discussions 8
M Is there a published List of AIAG members requiring IATF certification ? IATF 16949 - Automotive Quality Systems Standard 2
Marc Attachment List Update - 2018-11-16 Forum News and General Information 0
M Medical Device News EU - List of national market surveillance authorities by sector and country EU Medical Device Regulations 0
G Where to list chain of traceability? ISO 17025 related Discussions 6
M Medical Device News Health Canada - Proposed Changes - List of Recognized Standards for Medical Devices Canada Medical Device Regulations 3
F Design check list for Cable and Wiring Harnesses Manufacturing and Related Processes 6
P Template or example Excel list of ISO certificates issued to clients ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
A Docs for Medical Device registration in China - List of certificates China Medical Device Regulations 6

Similar threads

Top Bottom