Locating Customer Supplier Manuals

Sortinghat

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I have been asked to locate the most recent versions of all our customer supplier manuals. We have over 200 customers - all automotive. Is there a website that might already contain many or most automotive supplier quality manuals? Appreciate help. We do have access to the IATF site for the CSR's, but we need the SQMs for the others.
 
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#2
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There is no central repository. You will have to get the manuals from each customer, likely posted on their website.

How does your organization control External Documents? Not having customer-specific requirements available would be an audit finding.
 
Sortinghat

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Thank you for responding to my question! We have collected customer supplier manuals over the years. But we have had no dedicated person to actually monitor or maintain a solid process. We do not want an audit finding and are working to find a sustainable process.
I thought that sales should handle the process, customer SQM versions would then be reviewed and updated as those changes occurred. I have not put this idea forward yet - I know it is not going to be embraced at first. Again thank you very much!
 
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