Looking for good QC Story Templates

[TownDawg]

I used to have a good QC story template -- I can't find it.


I am going to start making it up from scratch.. Anyone have it in their bag of tricks, or know where i can find it??

 

[Wes Bucey]

I used to have a good QC story template -- I can't find it.


I am going to start making it up from scratch.. Anyone have it in their bag of tricks, or know where i can find it??

I have told several thousand anecdotes about quality successes and failures over the years, but I have absolutely no idea what you mean by a "QC story template" - please enlighten me. Perhaps I know it by another name.

 

[Randy Stewart]

TownDawg,

Toyota uses a form they call an "A3" (that's the size of paper they use). One of the applications is "storytelling". If you do a search on the A3 in the threads you should be able to find some examples that I have posted.

 

[TownDawg]

Here's an old example.. was .pdf file -- so it didnt help me.. but I'm already done.. I made a new one in Visio.

 

[Wes Bucey]

thanks for the education folks.
Here's a web site which explains the process for a doofus like me
Getting Started On Lean Management: Management Systems Diagramming

 

[TownDawg]

Documenting Improvements Using A Q.C. Story

Documenting Improvements Using A Q.C. Story

What is a Q.C. Story? A Q.C. Story is a document that is used to explain work done during an improvement effort. It contains elements that explain the steps in the improvement effort. This standard format makes it easy to understand the details of an improvement project. The Q.C. Story is intended to be written during a project to help the effort remain on track, making regular progress.

The Q.C. Story consists of the following eight elements:

• The ISSUE section explains the Issue Statement for the project.
• WHY SELECTED explains why this issue was selected, how it was selected, and how the issue relates to customer satisfaction.
• INITIAL STATUS explains what was initially known about the issue when we first started to work to improve it.
• ANALYSIS OF CAUSES explains what causes have been identified and how we performed the analysis to find the causes.
• PLANS quantifies the improvement objective, delineates possible solutions and how each was evaluated, and explains the selected solution(s)and plans for implementation .
• RESULTS compares the actual results achieved with the target in the objective statement.
• STANDARDIZATION explains what was done to hold the gains achieved through the improvements to the process.
• And FUTURE PLANS explains what possible issues could be worked on next and which of those issues has been selected for the next improvement effort.

The one I did this morning was similar... The main thing is they try to get the whole story on ONE page.

 

[Govind]

Sounds like a good sequence of story telling TD.
May I suggest that you add "Lessons learned" to that sequence.
This is important and often forgot in project management and story telling.
Regards,
Govind.

 

[aahmamad]

I am new to this site so far I found unlimited good information about many subjects and your QC Story was among them
Excellent work

Thanks

Allal Ahmamad

 

[ccochran]

Aahmamed,

Welcome to the Cove! There's no shortage of good stuff here. The range of resources is truly amazing.

Craig

 

[Claes Gefvenberg]

Aahmamed,

Welcome to the Cove!

Let me echo that. Hope you'll like it here

/Claes