Looking for incentives for hourly employees to get the job done right the first time

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Becky Blatchford

#1
I am the ISO Representative for a 35 employee Printing Press. I am looking for incentives to motivate hourly employees to get the job done right the first time.
Appreciate any suggestions!:D
 
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SteelMaiden

Super Moderator
Super Moderator
#2
Re: Looking for incentives for hourly employees to get the job done right the first t

Welcome Becky!

Incentives to get the job done right the first time. Maybe it is a culture thing, but if the hourly people are not doing their jobs properly, shouldn't you be looking at what your management is doing that allows this? You will get what you accept. If managers (supervisors, leads, whatever) accept work that is not right, where is the incentive for the hourly people to do it right. Raise the expectations, accept what you expect, nothing less, and get some training for management on coaching, hiring, firing and development.
 
C

Craig H.

#3
Re: Looking for incentives for hourly employees to get the job done right the first t

Becky,

First, welcome to the Cove!

Concerning your question, I have some concerns, other than those so eloquently advanced by the esteemed Steel.

First, the first time an incentive is given to an individual, it is indeed an incentive. After that, there is a danger that it can become to be seen as just another component of the compensation package.

There is also something else that is very powerful that can come into play here: What gets measured is what gets done, sometimes even to the detriment of other areas of importance. If you do decide to implement an incentive package, keep this in mind.

Next, there is the possibility that the incentive is seen as a way to reward management favorites. That is why one of my favorites is the unannounced pizza blitz - I just show up with more pizza (or doughnuts, whatever) than the crew can possibly eat for break. The main thing here is that it is the crew that is recognized. This can be a great morale booster, and I just happen to like pizza.

One way that we use incentives is to request ideas for improvement (process improvement, safety improvement, etc.) Each month one of the good ones is chosen, and the person(s) who turned the idea in gets to choose a prize from the prize vault. The monthly winners are posted on our bulletin board, along with a picture of recently implemented ideas. If you are having problems with getting things done right the first time, this may actually be your most powerful tool.

Anyhow, Becky, what do you think of these ideas? Is there something you can use? If not, please give us more information. I am sure others here have some great ideas too.
 
Z

Zuggy

#4
Re: Looking for incentives for hourly employees to get the job done right the first t

I am the ISO Representative for a 35 employee Printing Press. I am looking for incentives to motivate hourly employees to get the job done right the first time.
Appreciate any suggestions!:D
Hi Becky,
The dark side of incentives in quality and safety is that no one wants to be the bad guy and loose the incentive. Therefore, hiding of mistakes/injuries become a problem. I have been doing a lot of thinking on this subject and the only way that I can come to a conclusion is to have the incentives or new ideas for improvement voted on by the company staff. I see a two fold benefit, cooperation between departments, (because the people you are working will will be voting for or against you) and brings good ideas to light in a positive way.

JMT.

Tim
 

BradM

Staff member
Admin
#5
Re: Looking for incentives for hourly employees to get the job done right the first t

Hello, Becky!

It's a good question, with a great motivation behind it. Incentives are generally good for a short time. Say someone gives you five dollars for every time you close the door. You get good at closing the door.... for five dollars. Eventually, you will want ten dollars instead of five dollars. Too, you will want to be paid for other things too.

However, Craig was right on the money in providing periodic incentive. If you are going to offer incentives, following his advice can get you a lot of mileage out of it. You cannot ignore people.

Steel had a really good suggestion of focusing on the process. Many of your hourly employees would probably enjoy contributing to improve the process.

As you probably know, people look for more things than money from a job. Tap into that. By improving the process and minimizing printing mistakes, improving throughput, decreasing changeovers, etc., your company will make money. That's something that will provide incentive for everybody.
 

Jim Wynne

Staff member
Admin
#6
Re: Looking for incentives for hourly employees to get the job done right the first t

I am the ISO Representative for a 35 employee Printing Press. I am looking for incentives to motivate hourly employees to get the job done right the first time.
Appreciate any suggestions!:D
Welcome, Becky

[lame old joke] When I was an hourly worker, I was good for nothing. [/lame old joke]

But seriously, you need to first look at the processes, and make sure that operators aren't being blamed for things they have no control over. Once that's done, you'll probably find that incentives aren't necessary, and you'll be able to correct poor performance as it happens.
 

Randy

Super Moderator
#7
Re: Looking for incentives for hourly employees to get the job done right the first t

I am the ISO Representative for a 35 employee Printing Press. I am looking for incentives to motivate hourly employees to get the job done right the first time.
Appreciate any suggestions!:D
The Roman's call it "Decimation"
 
B

Becky Blatchford

#9
Re: Looking for incentives for hourly employees to get the job done right the first t

Well, I've taken everyone's advice to heart!

I now plan to do a Pizza day for celebration of Certification (hopefully we will be ready in July). This will not only be for the shop workers, but for the entire company. Then possibly again at every passing internal audit...

I did however do a suprise "spot-check" on the maintenance logs that were given out to the shop workers 2 weeks ago. It was a bit of a shock to find that only 1 employee had filled in his logbook daily. A few others had made 1-2 attempts...
In my bi-weekly ISO newsletter (that comes out today with paychecks) I made a big deal about that one employee and announced that he will be given a $50 bonus. The owner of our company has agreed to that "bonus" for all employees who pass the "spot check" that I will probably do every other month.

Becky
 

BradM

Staff member
Admin
#10
Re: Looking for incentives for hourly employees to get the job done right the first t

I did however do a suprise "spot-check" on the maintenance logs that were given out to the shop workers 2 weeks ago. It was a bit of a shock to find that only 1 employee had filled in his logbook daily. A few others had made 1-2 attempts...
In my bi-weekly ISO newsletter (that comes out today with paychecks) I made a big deal about that one employee and announced that he will be given a $50 bonus. The owner of our company has agreed to that "bonus" for all employees who pass the "spot check" that I will probably do every other month.

Becky
The "spot-check" is awesome!! You know what else would work, and would save the owner a lot of money? Have the owner spot check the system. When they pass the spot check, have the owner "stop the press" and say "This is good. This is what I expect. Nice job", in front of the entire group. Then he/she can walk back to the office.
 
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