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DJCRAI
I just wanted to raise my voice here in the Cove and say "Thank You" to all for the invaluable information that is available here. I stop by every day just to see what is being discussed. I am the Quality System Manager for a company of 55 employees, manufacturing precision turned components. We are an ISO certified company. I have been with the company for 8 years. I am the 4th Quality Manager the company has had since I started. Now, I consider myself to have a lot of aptitude, a high intelligence, and a lot of common sense, so when I applied for the position, I really thought I could handle the responsibilities. What I am finding is that I lack a great deal of the "Quality" education. Also, "Executive Management", which consists of 2 people, lacks the understanding of a Quality Management System. They are "doing" ISO just for the certification. Just the fact that they gave the position to me is a statement about their commitment to the "Quality System". I guess what I am looking for more than anything is some support, because I believe that I can make a difference given the right training. I am taking some online certification courses through ASQ, but my "real" problem lies with Executive Management and the culture that they create here. If I had a dollar for every time I heard the Director of Operations use the expression "putting out fires".......Any feedback from the real professionals here would be appreciated.
Craig Hanson
Craig Hanson