Re: Looking for official definition of Major Non-conformance and Non-conformance.
All,
I am looking for some help.
I can describe the difference between a major nc and an NC. However does anyone have the offical definition? I would like to be able to show the offical definition and the offical source.
Your help / wisdom is appreciated.
With Regards,
Since this has been posted under ISO TS 16949 I presume you are working in the automotive environment.
Then the definitions given in the IATF rules apply :
Quote :
A major nonconformity is one or more of:
- the absence of or total breakdown of a system to meet an lSO/TS 16949:2002 requirement. A
number of minor nonconformities against one requirement can represent a total breakdown of
the system and thus be considered a major nonconformity.
- any non-compliance that would result in the probable shipment of nonconforming product. A
condition that may result in the failure or materially reduce the usability of the products or services
for their intended purpose.
- a non-compliance that judgment and experience indicate is likely either to result in the failure of
the quality management system or to materially reduce its ability to assure controlled processes
and products.
A minor nonconformity is a failure to comply with lSO/TS 16949:2002 which based on judgment
and experience is not likely to result in the failure of the quality management system or reduce its
ability to assure controlled processes or products. It may be one of the following:
- a failure in some part of the organization's quality management system relative to ISO/TS
16949:2002.
- a single observed lapse in following one item of a company's quality management system.
unquote
Best regards,
Antoine