Major vs. Minor vs. Opportunity for Improvement - Product as well as Office Processes

#11
Right on, Randy...

I keep telling people that we are not looking for faults in IA's... We are looking for good things and improvement potential.

I've been here for nearly six years, and now they are finally beginning to believe me... I have it from reliable sources that some IA's in fact were conducted acc. to the witch hunt method before my time here.

People remember that.

/Claes
 
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B

Bob_M

#12
Removed Major/Minor

Well,
I submitted an update draft for my boss to review.
I removed the terms Major and Minor on the Audit Report Form as reworded that sections as:

Details for Audit Findings
with
Deficiences? Yes or No
plus check box for
Opportunity for Improvement.

The "revised" explaination of what to look for an report on, will have to be incorportated into the internal auditor training.

Hopefully my boss won't get stuck on the need for Major/Minor.

We'll See...

Thanks for the Help

Bob_M
 

Raffy

Quite Involved in Discussions
#13
Hi everyone,
What does the Guidelines of Auditing Quality System, (ISO19011) mean with regard to Minor and Major Nonconformances? I haven't seen the new standard yet.

Thanks in advance.
Best regards,
Raffy
 
#14
Raffy said:
Hi everyone,
What does the Guidelines of Auditing Quality System, (ISO19011) mean with regard to Minor and Major Nonconformances? ---X---
Hi Raffy,

Fortunately: Nothing. I can find no mention of the words minor and major in the text, and that is exactly what I wanted. Splitting the nonconformancies into categories serves only to complicate matters unnecessarily imo.

/Claes
 
Last edited:
K

Karen-Dawn

#16
Definition of Major/Minor...

Hi,

We use an Incomplete (corrective action, due date and PIC required) versus Recommendation (we suggest the change) or Concern (highlight a weakness but a recommendation for improvement is not known). Incompletes would include any system, procedural or practice that creates risk to product (fit, form, function) or employee (safety). If we feel the item needs to be dealt with in a timely matter and/or completion of the action should be tracked (which all incompletes are...) the CA is assigned. We do not 'track' recommendations or concerns per say but re-check the item in the next audit to see if improvement has been made. If it remains weak and again depending on the risk we will raise the item to an incomplete. We also count how many recommendations have been made through internal audits and how many have actually been implemented as a management review measure for how well our audit program is working.

Hope this helps,

Cheers,

Karen-Dawn
 
V

vinh_lex - 2010

#17
Re: Major vs. Minor vs. Opportunity for Improvement - Product as well as Office Proce

I found this old thread thru a search for def of OFI.

To me, OFI is a Recommendation from the auditor, which may come from his experience in the field (not required by the standard), or his ability to foresee the upcoming of the standard (not yet required by the standard).

One good example is when auditing under ISO9001:2000, control of outsource process could be raise as an OFI.

Any other ideas?
 
A

azumi79

#18
Re: Major vs. Minor vs. Opportunity for Improvement - Product as well as Office Proce

Hi everyone,:bigwave:

I am currently revising our IQA Procedure and I am searching for the definition of "Opportunity for Improvement".

Could you please help me....

Looking forward.

TQM Admin. Asst.
 

qusys

Trusted Information Resource
#19
Re: Major vs. Minor vs. Opportunity for Improvement - Product as well as Office Proce

Hi everyone,:bigwave:

I am currently revising our IQA Procedure and I am searching for the definition of "Opportunity for Improvement".

Could you please help me....

Looking forward.

TQM Admin. Asst.
Areas of improvement where procedures or practices currently in place could be optimized to attain a more effective and efficient process:bigwave:
 

harry

Super Moderator
#20
Re: Major vs. Minor vs. Opportunity for Improvement - Product as well as Office Proce

.............. I am searching for the definition of "Opportunity for Improvement"......................
Chances are it had been adapted from 3rd party Certification bodies. For a clear explanation/definition, refer to your external auditor's audit report.
 
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