People are a reflection of their management, their culture and their style. Obviously, since the Management Team (that's the 'team' I was referring to) don't get the use of the QMS (of which document control is a small part) then no-one feels the need to do the same.
This isn't rocket science and I think we, too often, blame the people and a lack of effective training. Our diagnosis is only dealing with the symptom, therefore the patient will not recover, will get worse and we will spend a lot of time and money on a 'therapy' (training) which doesn't work!
Do management fully comprehend the reasosn for controlling documents? They understand the risks and the mechanisms to achieve it, effectively. Have the people responsible (Mr. Global Citizen) given management that system to approve. Then, do management re-inforce it with simple, but effective methods to show they 'get it'........
If the answer to any of this is 'no'..............I rest my case m'lud
This isn't rocket science and I think we, too often, blame the people and a lack of effective training. Our diagnosis is only dealing with the symptom, therefore the patient will not recover, will get worse and we will spend a lot of time and money on a 'therapy' (training) which doesn't work!
Do management fully comprehend the reasosn for controlling documents? They understand the risks and the mechanisms to achieve it, effectively. Have the people responsible (Mr. Global Citizen) given management that system to approve. Then, do management re-inforce it with simple, but effective methods to show they 'get it'........
If the answer to any of this is 'no'..............I rest my case m'lud
