...We have 6 main processes in our process flow; Purchasing, Recieving, Packaging, Stocking, Picking, and Shipping. These are what is on the audit schedule plus a few support departments / processes thrown in.
Just learned that registrar wrote finding because we had not audited ourselves (internal audit & corrective action processes). I can't do the audit and neither can Quality Mgr.
But I now have a better handle on what a management process is. Need to digest this info.
Just learned that registrar wrote finding because we had not audited ourselves (internal audit & corrective action processes). I can't do the audit and neither can Quality Mgr.
But I now have a better handle on what a management process is. Need to digest this info.
Please remember, your defined processes must cover all the activities in your company, and all requirements in the standard. You cannot leave anything out. And, all these processes must be measured, audited and reviewed. You can't just do your primary or core processes. You must address all of them.

I need to figure out a way to make sure that it all does get audited at some point in time.
You know we have bashed auditors on occasion here, but we also have to consider your point that there are a lot of "dreadful auditees" out there as well.