Re: Management Representative procedure
What I will mention here for you is just a summary of what the other folks somehow already described. What you can do is:
a) Indicate in you organizational chart which position in your organization holds the MRep "hat". One easy way to do it is to put an asterisk on the box of the position. This position must belong to upper management, usually the QA Mgr or QA Director.
b) As another folk said, create a "Job description" of the M. Rep, or modify the existing Job description of the appointed person as M. Rep. (like for example teh QA Mgr). The responsibilities and duties of the MRep could be a repeat of the standard says. The Job dscription is a document which usually describes: Responsibilities of the person who holds the position (including the responsibilties as M. resp), Experience required for the position, Education, Skills and Required training, who the person reports to and who he/she supersvises.
Here is a very brief summary:
Position: QA Manager
Reports to: QA-RA Director
Supervises: QA Engineers, QC Supervisor, QC Inspectors, Doc. Control Supervisor and Calibration Lab technician
Experience required: 5 years in similar position
Education: BS in Engineering, Masters degree in BA preferred
Training: : As required by training matrix
Skills: Superivision skills, Conflict management, Able to work under pressure and handle multiple projects, Bilingual, etc...
Responsibilities:
1. Management Rep of the QMS with authority and responsibility to coordinate management reviews and inform management members of the status of the QMS
2. Responsible for maintaining and promoting compliance of the QMS
3. Responsible for approval of dispositions of NC product
4. Liaison with external agencies and audit organizations
5. etc. etc.