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Management Representative is NOT a member of Management

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L

Ltibert

#102
#102
The release of the 9001:2008 standard reflects a point of clarity regarding this issue. Simply stated it says the Management Representative must be a part of management of the organization. This emphasis is on the need of the management representative be internal to the organization with the responsibilities and authority to drive priorities, resources, etc. Furthermore you cannot exclude this requirement from your management system.
 
L

LUV-d-4UM

Quite Involved in Discussions
#103
#103
IF Management Rep is not a member of management, it is hard to get things done. We have a Management Rep who is 3 layers down from the top management and the implementation and maintenance of ISO is a very challenging process because no one/especially supervisor wants to listen to an employee for decision making. Management Rep may be at the botton of the ranks in the Organizational Chart but if you put a dotted line going up to Top Managtement and define that dotted line by saying that the Management Rep represents Top Management in matters of quality, that should meet the requirement of 5.5.2.
 
Crusader

Crusader

Trusted Information Resource
#104
#104
I used to report to Mgmt but now I am 3 or 4 layers down and I am the MR. Not sure as I am not allowed to see the real charts anymore. No dings from registrar here with my "place" in the org.
 
L

LUV-d-4UM

Quite Involved in Discussions
#106
#106
If you are 4 layers down the organization, and not able to see the organizational chart, the COB must not have overlooked this situation. I can guarantee you, one day the COB will find it and will ask questions directly related to the standard. Then your manager will have to address it.
 
Randy

Randy

Super Moderator
#107
#107
LUV-d-4UM said:
If you are 4 layers down the organization, and not able to see the organizational chart, the COB must not have overlooked this situation. I can guarantee you, one day the COB will find it and will ask questions directly related to the standard. Then your manager will have to address it.
Click to expand...
OK, now show the requirement for an org chart in the standard that questions would be asked about.
 
Paul Simpson

Paul Simpson

Trusted Information Resource
#108
#108
Randy said:
OK, now show the requirement for an org chart in the standard that questions would be asked about.
Click to expand...
Shall I rise to the bait? .... Nah! :nope: So much to do, so little time. I will say though that the CB view of a management system often bear no relation to how effective it is for managing quality and to design the system with just their view in mind is just so much wasted effort. :frust:
 
S

sridharafep

#109
#109
MR must be competent and he should be member of the (top) management in an organization for effective implementation as well for sustainability. The reporting level shall not be so cheap (Bottom of the rank) in the org structure (how can he hold authority in very low rank / profile). Why not the member of the TOP guy hold this position as additional responsibility?

May be the case Top management (CEO-MD) need only a paper certificate for hanging!

Standard must give thought on this subject.....
 
somashekar

somashekar

Staff member
Super Moderator
#110
#110
Ltibert said:
The release of the 9001:2008 standard reflects a point of clarity regarding this issue. Simply stated it says the Management Representative must be a part of management of the organization. This emphasis is on the need of the management representative be internal to the organization with the responsibilities and authority to drive priorities, resources, etc. Furthermore you cannot exclude this requirement from your management system.
Click to expand...
All is in order as said. See the bold above ...
If the management can say that Mr. X is the MR and give him the authority and responsibility to perform what a MR needs to perform and is competent based on which the management trusts the person and appoints / contracts, he is in fact taken to be a part of the management of the organization, (or internal to the organization as said by Ltibert).

appoint a member of the organization's management by this as in 5.5.2 it is NOT meant that he must be a share holder of the company, permanent employee of the company, must work for 8hrs a day in the organization, should have a managerial designation, :topic: should be a bulky gentleman, must be in formal suit, can barge into the CEO's cabin without a knock ... nothing really.
 
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